Evidence Summary
Public Libraries in Norway Help Non-Western Immigrant Women to Integrate
into Society
A Review of:
Audunson, R., Essmat, S., & Aabø, S. (2011). Public libraries: A meeting place for immigrant women? Library & Information Science Research,
33(3), 220-227. doi: 10.1016/j.lisr.2011.01.003
Reviewed by:
Kathryn Oxborrow
Team Leader
Hutt City Libraries
Lower Hutt, New Zealand
Email: Kathryn.Oxborrow@huttcity.govt.nz
Received: 4 Dec. 2011 Accepted:
22 Feb. 2012
2012 Oxborrow. This
is an Open Access article distributed under the terms of the Creative Commons‐Attribution‐Noncommercial‐Share Alike License 2.5 Canada (http://creativecommons.org/licenses/by‐nc‐sa/2.5/ca/),
which permits unrestricted use, distribution, and reproduction in any medium,
provided the original work is properly attributed, not used for commercial
purposes, and, if transformed, the resulting work is redistributed under the
same or similar license to this one.
Abstract
Objectives – To discover the ways in which the public
library was used by immigrant women, with a particular focus on the library as
a meeting place.
Design – Semi-structured qualitative interviews
conducted in the participants’ native languages.
Setting – Public libraries in Norway. Participants
lived in one of two cities both with a population of approximately 40,000 and a
somewhat lower number of immigrants than the national average.
Subjects – Nine non-western women who had immigrated to
Norway between 8 months and 17 years prior to the study. Three women were from
Iran, Kurdistan and Afghanistan respectively. All identified themselves as
public library users.
Methods – Participants were interviewed in their native
languages and the qualitative results were analyzed in accordance with the
theoretical framework set out by the authors. The main areas of focus were the
role of the library in the generation of social capital, and the library as a
high intensive versus low intensive meeting place.
Main Results – Participants used public libraries in various
ways. In the initial stages of life in a new country they were used to observe
and learn about the majority culture and language. They were also used as a
safe place to openly grieve and provide comfort among close friends without
fear of being seen by other fellow countrymen. Over time, participants came to
use the library space in more traditional ways such as for information, social,
and professional needs. The study also revealed that using public libraries
built trust in the institution of libraries and librarians as employees.
Conclusions – The public library plays a key role in the
generation of social capital, both in terms of integrating into the majority
culture through observation and spontaneous interactions (bridging social
capital) and connecting with others from participants’ home cultures (bonding
social capital) for example through the provision of social space and other
links to home such as native language materials. The public library was used
initially by participants as a high intensive meeting place, for meeting with
friends and consoling one another. In time, however, the public library became
a medium- to low-intensive meeting place, with participants engaging in library
programmes or in spontaneous interactions with other library customers.
Moreover, the study refutes the Swedish Library Association’s conclusion that
library is used more often by immigrants that have lived in the country for
long periods of time.
Commentary
This study was conducted as part
of the PLACE project (Public Libraries, Arenas for Citizenship), a four year
project which ends in April 2012. The PLACE project focuses on the role of
public libraries in the generation of social capital and cross-cultural
communication in Norway. Each of the three authors is involved with the wider
project; Audunson is leading the project, Aabø is part of the project team, and
Essmat’s Master’s thesis formed the basis for this article. One of the authors
is fluent in the three languages spoken by the women in this study (Farsi, Dari
and Kurdish) and thus participants were interviewed in their native language.
This adds greatly to the study, since it prevented any linguistic barriers
which may have made it difficult for the women to complete the interview.
The study is well-organized, with
detailed explanations of the theoretical framework that includes social capital
as well as high- and low-intensive meeting places. The study’s procedures are
clearly explained, from the selection of participants to the structure of the
interviews. The description of the data analysis could have been more detailed,
however. The main themes are given with illustrative quotes, but few references
are made to the number of participants who made certain comments. The article
would be more accessible for readers if appendices had been included, such as
the interview questions used, a matrix showing the theoretical framework, and a
taxonomy of participant quotes which had elicited the themes described.
Inclusion of this additional information would have strengthened an already
strong study. Another aspect omitted by the authors was information as to
whether any steps were taken to eliminate interview bias. This is especially
important in the context of the long-running PLACE study, which all of the
authors are involved in, and previous findings could have affected the
interviewer’s expectations of what the findings might be.
There were nine participants in
total, three each from Iran, Afghanistan and Kurdistan. The authors mention the
difficulty of recruiting a larger group of participants, and in light of the
fact that this was an exploratory study, the number of participants appears to
be satisfactory. The authors also
mention the intention to follow-up with quantitative and qualitative research
on a larger sample in an area with a higher percentage of immigrants in a
future study. However, the authors do not provide ideas or suggestions for
successfully engaging a much larger sample. An interesting angle for future
work would be to contrast library users with non-library users to find out what
factors encourage or discourage immigrant women from using the public library.
Other possibilities include investigating the effect of public librarians
intentionally becoming more aware of the cultures they serve, and a more
in-depth study of the possibilities of librarians helping immigrant women to
find health information.