Evidence Summary
A Review of:
Kim, Y., Kim, H. C. L., & Kim, J. (2023). Korean immigrants’
perceptions of library services and library multicultural programs for Asian
communities before and during COVID-19. Frontiers in Education, 8,
Article 1081143. https://doi.org/10.3389/feduc.2023.1081143
Reviewed by:
Christine Fena
Undergraduate Success
Librarian
Stony Brook University
Libraries
Stony Brook, New York,
United States of America
Email: christine.fena@stonybrook.edu
Received: 8 May 2024 Accepted: 29 July 2024
2024 Fena.
This is an Open Access article distributed under the terms of the Creative
Commons‐Attribution‐Noncommercial‐Share Alike License 4.0
International (http://creativecommons.org/licenses/by-nc-sa/4.0/),
which permits unrestricted use, distribution, and reproduction in any medium,
provided the original work is properly attributed, not used for commercial
purposes, and, if transformed, the resulting work is redistributed under the
same or similar license to this one.
DOI: 10.18438/eblip30559
Objective –
To explore Korean immigrant parents’ use and perceptions of public libraries
and to analyze the resources and programs offered by public libraries that
specifically support multiculturalism and the needs of immigrants.
Design – Descriptive case study using a questionnaire for
parents and additional analysis of library resources and programs.
Setting –
Three public library systems within three counties in a metropolitan area of a
southeastern U.S. state.
Subjects – 141 Korean
immigrant parents, as well as library resources and 318 programs offered across
the three public library systems.
Methods – Respondents were recruited among parents of children
enrolled in nonprofit summer camps at three local Korean American churches. The
questionnaire included two open-ended questions and six closed questions and
was completed prior to the COVID-19 pandemic. It was analyzed with quantitative
methods including Chi-square test and correlation and Spearman’s rank order
correlation. SPSS was used to conduct an inferential analysis of the responses.
The analyzed library resources and programs were divided into two different
time periods; phase 1 or the “before COVID-19” phase consisted of data
collection from January to April 2018, and phase 2 or the “during COVID-19”
phase consisted of data collection from January to April 2021. The number of
books and digital media in Korean, as well as the number of multicultural
programs offered, were counted, and qualitative methods were used to classify
the programs into categories for analysis.
Main Results – Key results of the questionnaire include that 79% of
the respondents resided in one of the three counties within the public library
systems being analyzed, and 79% spent time at the library at least once per
year. Reasons for visiting the library included children’s books (97%), study
spaces (18%), books for parents’ needs (12%), and library programs (8%). Most
respondents (82%) did not think or did not know if libraries offered programs
for immigrants. Of parents who were aware of programs for immigrants, only 7%
(n=1) were aware of being able to borrow books in Korean, and 53% (n=8) were
aware of programs such as ESL classes. Correlation analysis showed that the
more time a respondent spent at a library, the more they believed that the libraries
offered programs for immigrants. Some respondents (43%, n=61) provided reasons
for library dissatisfaction, which included language barriers (38%), lack of
Korean resources (38%), lack of cultural events (25%), lack of knowledge about
how to use the library (10%), and staff unkindness (7%). Respondents who listed future needs (23%,
n=33) asked for
academic support programs for their children (33%) and more services for adults
(61%), including ESL classes (30%), cultural events (12%), adult classes (9%),
and books in Korean (6%).
The analysis of library
resources across library systems A, B, and C respectively showed 371 (0.27% of
total collection), 636 (0.27%), and 1 (0.04%) books in
Korean, and 16, 89, and 0 electronic resources in Korean, with less than 4% of
the total resources in Korean being published since 2009.
The analysis of
multicultural programs at library systems B and C was divided into analysis of
programs for children and adults and included the number and frequency of
programs within multiple categories. Multicultural programs were more likely to
be offered to adults than to children, and the total adult multicultural
programs increased during COVID-19 compared to before COVID-19. However, the
percentage of specifically Asian American programming decreased during COVID-19
in System B (from 6.3% to zero) and increased in System C (from zero to 3%).
Conclusion – Amongst the respondents, libraries were especially
valued for access to books for their children. The respondents' perceptions of
the lack of availability of multicultural programming, as well as resources
specifically for the Korean community, was reflected in the analysis of
programs offered, which showed that there were few programs offered
specifically in support or celebration of Asian or Asian American communities. The
analysis of books and electronic resources documents a lack of Korean-language
resources, especially recently published resources. The number of resources at
the libraries does not adequately reflect the percentage of Korean Americans in
the larger community.
The authors observe a gap in the literature in
understanding how immigrant communities use libraries. To emphasize the
importance of filling this gap, they foreground their research with Bourdieu’s
(1986) theories of social capital and then discuss the role libraries can play
in helping underrepresented communities build social and cultural capital. The
authors cite Audunson’s (2005) definitions of “high intensive” and “low intensive” meeting places to
explain the importance of diverse and multicultural programming to make
libraries “low intensive” places where people from many different backgrounds
come together, as opposed to being places used only by hegemonic groups. To
fill the identified research gap, the authors seek perspectives from Korean
American communities and triangulate these perspectives with analyses of
resources and programming offered at public libraries.
This article was appraised using “The CAT: A generic
critical appraisal tool” (Perryman & Rathbun-Grubb, 2014). Its strengths
include the expertise of the authors, who work in and/or have done research in
fields related to education and library science and also
have experience using libraries as Korean American immigrants. The authors
successfully identified a research gap, clearly outlined four research
questions that guided the study, included the survey instrument used, provided
a rich and multifaceted literature review, and explained in detail some of the
limitations of their study to show awareness of the complexities involved.
The limitations noted by the authors include that the
questionnaire was completed before the COVID-19 pandemic, which makes
discussions of the COVID-19 context difficult to measure against the responses.
Another limitation noted by the authors is that only 48 of the 141 respondents
answered the open-ended questions, which asked about awareness of and desire
for library resources and programs. A final limitation noted by the authors is
that the data gathering periods for programs offered were January to April of
2018 and 2021, so an entire calendar year of offerings were not considered in
the study.
In addition to the limitations offered by the authors,
there are multiple methods and variable types in this study, which make the
data difficult to parse. This difficulty is confounded by a conflation of terms
and ideas. Although the authors include some definitions, there remain
questions about inconsistent use of terms such as “minorities,” “immigrants,”
“multicultural,” “Korean,” “Korean American,” “Asian,” and “Asian American.”
There is also no acknowledgement of the problematic nature of the term “minority.”
Although language in the title and research questions indicate that the study
was on immigrant parent perspectives, there is sometimes a conflation of
the terms “immigrant” and “minority.” The authors
indicate that they asked about immigration status in the demographic portion of
their questionnaire, but this status is not reported in the article. The
question as to what percentage of respondents identified as immigrants remains
unaddressed throughout the study, as does the rationale for using Korean
American churches as the only sites of recruitment.
One final question is whether statements in the
abstract are directly reflected in the data presented. The results – both the
respondents' perceptions and the actual counts – clearly indicate a lack of
programs and resources for Asian American communities, and this is an important
and nuanced finding of the study. However, the abstract says that the
respondents use libraries “to enhance their families’ social and cultural
capital and adjust to the host country” and had “concerns about the lack of
programs supporting their adjustment and fostering multicultural dialog.” Since
there were no survey questions about social or cultural capital or whether
respondents felt their adjustment was supported, there is not a clear line
between some of the statements in the abstract and the actual results.
Despite some lack of clarity and a conflation of terms
and ideas, the study shines a much-needed light on the lack of immigrant persp ectives in research
studies examining library resources and services. The study informs library
practice by highlighting the importance of assessing collections, resources,
and programming to analyze and understand the extent to which they represent
the diversity of communities served by their library. One possible direction
for further research would be to analyze whether the percentage of resources in
languages other than English actually reflects the
percentage of other languages spoken based on a demographic analysis of the
surrounding community.
Audunson, R. (2005). The
public library as a meeting-place in a multicultural digital context: The necessity of low-intensive meeting-places. Journal of Documentation, 61(3),
429-441. https://doi.org/10.1108/00220410510598562
Bourdieu, P. (1986). The forms of capital. In J. Richardson (Ed.), Handbook of theory and research for the
sociology of education (pp. 241-258). Greenwood Press.
Kim, Y., Kim, H. C. L., & Kim, J. (2023). Korean immigrants’
perceptions of library services and library
multicultural programs for Asian communities before and during COVID-19. Frontiers in Education, 8, Article 1081143. https://doi.org/10.3389/feduc.2023.1081143
Perryman, C., & Rathbun-Grubb, S. (2014). The CAT: A generic critical appraisal tool. http://www.jotform.us/cp1757/TheCat