Research Article
Government
Information Use by First-Year Undergraduate Students: A Citation Analysis
Sanga Sung
Assistant Professor, Government Information
Librarian
University of Illinois Urbana-Champaign
Library
Urbana, Illinois, United States of America
Email: ssung@illinois.edu
Alexander Deeke
Assistant Professor, Undergraduate Teaching
& Learning Librarian
University of Illinois Urbana-Champaign
Library
Urbana, Illinois, United States of America
Email: deeke3@illinois.edu
Received: 4 June 2025 Accepted: 18 Aug. 2025
2025 Sung and Deeke. This
is an Open Access article distributed under the terms of the Creative Commons‐Attribution‐Noncommercial‐Share Alike License 4.0
International (http://creativecommons.org/licenses/by-nc-sa/4.0/),
which permits unrestricted use, distribution, and reproduction in any medium,
provided the original work is properly attributed, not used for commercial
purposes, and, if transformed, the resulting work is redistributed under the
same or similar license to this one.
DOI: 10.18438/eblip30816
Objective
– The objective of the study was to investigate how
first-year undergraduate students in a general education communication course
engaged with government information sources in their academic research. The
study examined the frequency, types, and access points of cited government
information, as well as patterns in secondary citations and topic-based
variation, to identify implications for library instruction, discovery systems,
and collection strategies.
Methods – For the study,
the researchers analyzed citations from persuasive papers submitted by 136
students across 14 course sections. A total of 1,704 citations were reviewed,
of which 124 were identified as government information sources. A
classification scheme was developed to code citations by source type,
government level, agency, and access point. Researchers also conducted a
secondary citation analysis to identify where students referenced
government-produced content through nongovernmental sources and categorized
papers by topic to assess variation in government information use.
Results
– Government sources constituted 7.3% of all
citations, with 45.3% of students citing at least one government source. Most
cited materials came from U.S. federal agencies, particularly the Department of
Health and Human Services and the U.S. Congress. Students predominantly
accessed government sources through open Web sources, with minimal use of
library databases and materials. The types of government sources most commonly
cited were webpages, press releases, and reports. An additional 201 secondary
citations referenced government information indirectly. Citation patterns
varied by topic, with higher engagement in papers on government, immigration,
and environmental issues.
Conclusion – The findings
suggest that even without explicit instruction or assignment requirements,
undergraduate students demonstrated baseline awareness and independent use of
government information sources. However, their reliance on open Web access and
secondary references highlights gaps in discovery, evaluation, and access.
Instructional support could enhance students’ ability to locate and critically
engage with more complex and authoritative government documents. Beyond
instruction, the findings inform strategies for enhancing discovery, improving
visibility, and promoting balanced access to government information.
Popular and
scholarly sources remain a central focus in introductory information literacy
instruction for first-year undergraduate students, often shaping how research
skills are taught (Jankowski et al., 2018; Seeber,
2016). Students typically progress through a general education course by
engaging with credible popular sources, building up to academic sources, and
culminating in a research assignment requiring a certain number of both source
types (Insua et al., 2018; Koelling
& Russo, 2021). Within this structure, and constrained by both source
requirements and time, librarians often frame their instruction around these
two source types, teaching source evaluation techniques with examples such as a
news website and a scholarly article or introducing library databases as access
points to newspapers and peer-reviewed journal articles (Fisher & Seeber, 2017; Insua et al.,
2018) While this approach undoubtedly
introduces students to different types of information and prepares them for
more advanced research, it also overlooks a third type of information that is
equally essential to the research process: government information.
Government
information is an essential aspect of academic research, providing
authoritative and freely available resources on topics ranging from public
policy and health to science and global affairs in the form of reports,
datasets, legislation, and agency publications. Its broad coverage and
established credibility make government information an ideal information source
type for first-year undergraduate students who often select research topics
grounded in broad or well-known issues, often tied to current events, social
concerns, or policy debates (Hallam et al., 2021; Shrode,
2013). Because government sources remain freely available after graduation,
developing skills for locating and evaluating them not only strengthens
students’ academic research but also has the potential to build the foundation
for lifelong information literacy and civic engagement (Dubicki & Bucks,
2018; Hogenboom, 2005; Rogers, 2013). As Brunvand and
Pashkova-Balkenhol (2008) noted, government
information is an “essential part of the information universe” (p. 205) that
shapes learners into reflective and informed citizens. Yet the extent to which
first-year students discover, incorporate, and evaluate government information
in their research process remains an open question. Answering this question,
particularly in light of information literacy instruction that presents an
information ecosystem consisting of primarily popular and academic sources, is
important to both better understand current first-year student research habits
and identify ways to change current information literacy instruction practices
(Leiding, 2005).
In this study,
we examined how first-year undergraduate students in a general education
communication course at a large public land-grant research university in the
United States engaged with government information in their research. The
course’s persuasive paper assignment, which requires students to take a stance
on a current policy issue, offers a natural opportunity to investigate how
students integrated government information without being explicitly prompted to
use it. Through a citation analysis of persuasive papers, the researchers
explored the frequency, type, and access points of government information used
by students, as well as the role of library resources in facilitating its use.
Notably, the persuasive paper assignment did not require students to use any
specific type of resource, allowing for an analysis of how government
information naturally fits into student research habits. Although previous
research has shown that undergraduate students’ source choices are strongly
influenced by instructor expectations and assignment design, and strict
scholarly source requirements can discourage exploration of nontraditional
materials (Davis, 2003; Robinson & Schlegl,
2004), in this study, we explored what students do when no such prompt or
source-type requirements are given. This instructional design may contribute to
a broader variety of sources, including government information.
By analyzing
student citation behaviours, this study contributes to ongoing discussions
about the visibility and accessibility of government information in undergraduate
education. The findings have implications for library instruction, resource
promotion, collection development, and strategies to improve discovery and
access to government documents in academic settings.
Government information encompasses a wide range of
materials produced by U.S. federal, state, local, and international entities
including legislative documents, statistical data, agency reports, and public
communications. Government sources support everyday life by offering resources
such as weather alerts, tax filing tools, public health updates, and
transportation schedules. Additionally, government information serves crucial
roles in academic research and civic engagement, providing authoritative and
publicly accessible information that can enrich evidence based inquiry and promote informed
citizenship.
In this literature review, we explored how
undergraduate students engage with government information, focusing on patterns
of use, barriers to discovery and evaluation, and the role of instruction. We
also highlight gaps in existing research, particularly regarding how first-year
students discover and use government information.
Before the widespread adoption of the Internet, Hernon (1979)
looked into the academic use of government publications by social scientists at
various academic institutions in the Midwest. The leading reasons for
government information usage were statistical data, research and technical reports,
historic information, and current events and issues of interest. Although Hernon only looked at faculty use of government
publications, he believed that faculty use heavily influences student
utilization of sources which was confirmed as one of the major reasons of
government information use of undergraduate students by a later study by Nolan
(1986).
Nolan (1986) surveyed undergraduate students in the
social sciences and found that 68% of the respondents used government documents
at least once in the past academic year. To questions asking about the reason
for non-use or infrequent use of government publications, a majority responded
that it wasn’t required for classes, followed by, they were unfamiliar with
arrangement, not worth the effort, and nothing was valuable to their interest.
The reason for choosing documents as a source was that half of the respondents
knew that government publications would be a good source for meeting their
needs. The next four reasons were recommended by faculty, cited in the
literature, required by faculty, and discovered in card catalogue.
The rise of the Internet
has profoundly shaped undergraduate students’ use of government information.
Brunvand and Pashkova-Balkenhol (2008) found that as
online access expanded, government information became one of the most
frequently cited sources in undergraduate research, even when its use was not
required. The authors did note that a library session took place beforehand
where they mentioned the value of government information. Their citation
analysis of undergraduate bibliographies from 2003–2006 showed that 42% of
students cited at least one government source in their annotated bibliography
consisting of six sources in specified formats. The government information
sources represented 10% of all sources used by the students, however, 42% of
the students selected a government source as the best source for their topic
area.
Leiding
(2005) offered a valuable look at pre- and post-Internet
information-seeking behaviours by analyzing bibliographies of undergraduate
honors theses from 1993–2002. Leiding examined the
types of sources students cited and identified emerging trends. Results showed
that Web citations started appearing in 1997. Government documents, law texts,
court cases, and bills constituted 5% of all citations with only 45.4% of the
cited non-legal government publications available locally. As more government
publications move online, Leiding
emphasized the importance of the ability to navigate government websites for
future access.
Despite the increasing availability of government
information online, significant barriers remain for undergraduate users.
Students often struggle with finding credible or relevant sources and
evaluating the authority sources, especially when encountering complex
legislative or technical formats.
In the pre-Internet era, many librarians believed
that government publications were underutilized mainly due to poor
bibliographic control making it difficult for researchers, students, and
faculty to become aware of and gain access to needed government publications (Hernon, 1979; Nolan, 1986). In Hernon’s
study (1979), faculty members indicated that they
didn’t use or infrequently used government publications in their research and
teaching because there was nothing of value for their area of interest or too
much time was required to locate and extract government information. Instead,
they relied on current, summarized information found in newspapers,
periodicals, and loose-leaf services. Hernon also
noted that unfamiliar classification systems and complex retrieval methods
discouraged use.
Brunvand and Pashkova-Balkenhol
(2008) observed that students primarily discovered government information
through general search engines at 48% followed by a .gov site specific search
at 14%. Authors noted that the method of using the general Internet search might have been the
reason students failed to locate and use congressional and legislative
information that was more discoverable through government specific portals and
databases. The authors further argued that Web searching may also have hindered
the students’ ability to retrieve authoritative or complete resources. Even in
the pre-Internet age, government documents
weren’t easy to locate and use. Nolan (1986) highlighted similar barriers
decades earlier, emphasizing that many students found government documents
confusing to locate and use, largely because of unfamiliar classification
systems and the lack of clear guidance.
In a user study conducted at the University of
Montana to understand how students, faculty, and staff use government
information and their preferences and awareness of available resources,
Burroughs (2009) further supported these findings by identifying lack of
awareness, difficulty in discovery, and perceived time consumption as key
reasons for the underuse of government resources among library users.
Psyck (2013),
in a chapter addressing public service strategies in the digital age, noted
that digital access has made government information more visible and
approachable by removing physical and classification barriers. However, this
has not aways been accompanied by instruction in
evaluating source credibility, leaving users vulnerable to misinformation or
shallow interpretations of complex government data.
Hollern and Carrier (2014) and Simonsen et al.
(2017) provided additional insight into challenges faced by students engaging
with legal and scientific government information. Their studies highlighted the
complexity of interpreting such documents and recommend structured,
subject-specific instruction to build competency.
Several researchers have explored how targeted
instruction can improve students’ engagement with government information. Downie (2004), in a two-part article, noted that time
constraints and the perceived complexity of government documents often prevent
their inclusion in library instruction. However, Downie
argued that librarians can overcome these internal barriers through strategic
planning and a shift in attitudes toward the value of government information.
Scales and Von Seggern (2014) developed a government
document information literacy program that emphasized observable learning
outcomes, encouraging students to incorporate unfamiliar but publicly available
information sources into their research. Their approach challenged students to
engage with authoritative government resources beyond traditional scholarly
articles. The study documented an increase in government information use among
undergraduates, with an increase from 25% to 56% of students choosing to use
government information in their work post-library instruction.
Simms and Johnson (2021) advocated for integrating
government information into first-year information literacy sessions through
familiar methods such as subject-based Google searches. By meeting students
where they are in their current research habits, librarians can introduce
government sources early in their academic journeys, helping to build
information literacy skills. The early introduction to government information
promotes lifelong engagement with freely accessible and authoritative sources.
While existing studies provide valuable insights,
most focused on upper-division courses (Leiding,
2005; Oppenheim & Smith, 2001), targeted instructional programs or
workshops (Hollern & Carrier, 2014; Scales & Von Seggern, 2014; Simms
& Johnson, 2021), or contexts where students receive structured guidance
specifically on locating and using government information or have restrictions
on using specific source types (Brunvand & Pashkova-Balkenhol,
2008; Davis, 2003). There is limited research examining first-year students’
natural, unprompted use of government information in general education courses.
This study aimed to address this gap by examining
how first-year undergraduate students integrated government information into a
research paper, building on the work of Brunvand and Pashkova-Balkenhol
(2008). However, this study offers an updated perspective, reflecting how Internet access has become a ubiquitous
part of student life and research practices. Additionally, students in the
course were not required to use government information nor did they receive
instruction on how to find or use it, allowing us to observe how novice
researchers independently discover and apply these sources.
This study aimed to explore how first-year
undergraduate students used government information in academic research when
they were not explicitly required or guided to do so. Focusing on persuasive
research papers from a general education course, we sought to understand
students’ natural information-seeking behaviours and how government information
fits into their research practices.
Specifically, we addressed the following research
questions:
·
How often do first-year undergraduate
students cite government information in their research papers?
·
What types of government information do
students most frequently use?
·
How do students access government
information?
·
What patterns in student use of
government information can inform future library instruction, resource
development, and strategies to improve discovery and access?
By investigating these questions, we contribute to a
deeper understanding of how undergraduate students independently engage with
government information and offer insight for improving support through academic
libraries and instruction programs. Understanding the importance undergraduate
students place on government information highlights the potential for
government information to serve both as an academic and lifelong learning tool
in information literacy instruction programs.
To investigate how first-year students incorporated
government information into their academic work, we analyzed citations drawn
from persuasive research papers assigned in a required introductory general
education course at a large public research university. The course emphasizes
the development of critical thinking, writing, and speaking skills through
analysis, research, and argumentation with a particular focus on first-year
undergraduate students. The course is structured around a series of assignments
that build toward a final persuasive research paper. This assignment requires
students to take a stance on a current policy issue related to a broader
controversy they have researched throughout the term. Papers must be at least
eight pages in length and cite a minimum of eight sources from a longer working
bibliography of 20 or more references.
Library involvement in the course included each
section receiving a one-shot information literacy instruction session taught by
a librarian or trained graduate assistants during the Fall 2023 semester. All
course sections received 50 minutes of instruction consisting of an overview of
the library, development of source evaluation skills using a report from The
Brookings Institution, and learning database search techniques to find
scholarly articles using the database Academic Search Ultimate. A few sections
were 80 minutes long and those sections received additional instruction on how
to read a scholarly article.
Information literacy instruction focused primarily
on developing fundamental source evaluation skills, such as determining
credibility via author, publisher, and publication date, and using library
databases to find news and scholarly articles. A sample topic “Government
regulation of the use of artificial intelligence in social media is a
controversial issue” was used throughout the session due to the course
requiring students to select a currently policy issue. The Brookings report
used in the instruction sessions, “Protecting privacy in an AI-driven world,”
did cite government information. While the sample topic and source were related
to governmental policies, the instruction sessions did not teach students how
to find or evaluate government information nor was government information
suggested as a possible source for their assignments. Additionally, information
about government information was not included on the course library guide. As a
result, students’ use of government information in their research papers offers
insight into their independent engagement with these sources, absent formal
guidance or requirements.
This course was chosen for this study because it
allowed students broad flexibility in their source selection. As many
researchers pointed out, courses where the instructors encouraged students to
use books and academic journals and discouraged Web content, resulted in lower
usage of government sources (Brundvand & Pashkova-Balkenhol, 2008; Robinson & Schlegl, 2004). Unlike many first-year courses that require
students to use a set number of specific source types such as peer-reviewed
sources or newspaper articles, this course’s persuasive paper assignment did
not have source-type requirements. This approach provided a unique opportunity
to observe students’ natural information-seeking behaviours, including their
selection and use of government information. In Fall 2023, 369 students
enrolled in the course. The research team visited 15 out of 18 sections of the
course to recruit students interested in participating in the study with 178
out of 369 students consenting to having their persuasive papers and annotated
bibliographies sent to the research team (a detailed breakdown of papers
collected by section is provided in Table 1). The research team’s institutional
review board reviewed the present study and determined it did not meet the
definitions of Human Subjects Research, deeming that IRB oversight was not
required.
Although 178 students initially consented,
persuasive papers were received for only 165 students as well as annotated
bibliographies from 163 consenting students. Additionally, one section of the
course did not send any persuasive papers or annotated bibliographies to the
research team, reducing the number of participating sections to 14. This study
focused only on the persuasive papers as the authors determined that sources
cited in a paper better represented sources students would use or apply to
their work than those in an annotated bibliography. The authors also decided to
only analyze persuasive papers with a works cited section for consistency as
some papers either lacked a works cited section or included an annotated
bibliography in place of a works cited section. Adjusting for persuasive papers
with a valid works cited section resulted in 136 papers analyzed in this study.
This sample represents approximately 37% of the total course enrollment and
reflects a broad cross-section of first-year students, including those across
14 sections taught by multiple instructors, which helped reduce the influence
of a single instructor’s teaching content. This focus on first-year
undergraduate students is particularly significant because, as Nolan (1986)
noted, senior undergraduates often engage with information sources differently
due to major-specific readings and research expectations, a factor less
prevalent among first-year students.
Persuasive papers were de-identified by replacing
student names with codes and then deleting any identifying information within
the paper. A total of 1,704 citations from the works cited sections were copied
to a separate Excel spreadsheet and labeled with the corresponding student
code. Instances where students cited the same title multiple times were
deduplicated to ensure that each unique source from the same student was
counted only once.
The research team developed category definitions and
a coding scheme to ensure consistent classification of source types. For
interrater reliability, three coders independently coded a random subset of
approximately 10% of citations (161) from the dataset. The coding results were
compared, discussed, and repeated until full agreement was reached. The
category definitions were then revised to incorporate these clarifications and
ensure consistency across all coders.
The research team developed a two-step coding
process to classify source types. During the initial phase, coders used broad,
easily identifiable categories such as Academic Source, Major News Source, News
Source, Book & Book Chapter, and Other. Any ambiguous or multi-format
citations, including those that were government-related or required additional
context to classify, were temporarily placed in the “Other” category to
maintain coding consistency across multiple coders. This process was necessary
as government information can be difficult to identify at first glance and may
require additional research or discussion to confirm. For example, determining
whether a source was produced by an intergovernmental organization or a nonprofit publisher often involved reviewing the publishing
entity or organizational affiliations. Some publications emerged from
government-funded programs or partnerships, and in these cases, the research
team only classified them as government information if a government agency was
clearly listed as a direct publisher or contributor to the content.
In the second phase, the “Other” category was
systematically reviewed by the two lead researchers. For the purposes of this
project, government information sources were defined as any information
produced by government entities at the U.S. federal, state, local, or municipal
levels, as well as by international governments and intergovernmental
organizations (IGOs) with recognized authority in specific areas. This included
entities such as the United Nations (UN) and other similar organizations.
Government produced sources were recorded as “Government Source” and analyzed
separately. The analysis identified the level of government, the agency, and
the type of resource, which allowed for differentiation between various formats
of government information such as books, reports, datasets, or blog posts
content while maintaining a consistent categorization framework. The
definitions for the types of government resources and levels of government used
in the coding process are detailed in the Appendix. Other citations in the
“Other” category were assigned to subcategories such as Advocacy & Nonprofit Source, Professional Communication, and Reference
Source.
To improve clarity for this article, these
categories were later unified into a single list of source types: Academic
Source, Major News Source, News & Media Source, Advocacy & Nonprofit Source, Government Source, Professional
Communication, Reference Source, Higher Education Source, Business
Communication, Book & Book Chapter, Media & Social Media, Institutional
Analysis & Report, Interview, Speech, & Discussion, Dissertation & Thesis, and Unknown
& Miscellaneous. For full details of the categories and definitions, see
the Appendix.
To supplement this analysis, the researchers
conducted a secondary citation review to identify cases in which students
referenced government-produced information such as laws, statistics, court
cases, or agency statements indirectly through non-governmental sources, rather
than citing the original government information sources. This review applied a
strict inclusion standard: only nongovernmental citations were included when
the section that included the citation clearly described or summarized content
produced by a government entity. The researchers did not examine the cited
source itself or any surrounding context.
To further explore patterns in how students used
government information, all persuasive papers were assigned a topical category
based on the subject of their paper. Categories were created inductively using
common themes in paper titles. After categorization, the number of original
government information and secondary government citations were totaled for each
topic. Additionally, to account for variation in the number of papers per
category, the researchers calculated the average number of government citations
per paper in each topical area.
Access points for government information citations
were determined by examining the URLs included in the student citations. The
majority of government citations contained direct links to the source. It was
assumed that students accessed these sources through the URLs provided.
Citations with URLs leading to government or agency websites were classified as
open Web access, while citations containing library proxy links or referencing
subscription-based databases were categorized as library access.
To contextualize
student use of government information, all 1,704 citations were categorized
into source types. Academic sources made up 29% of the total, followed by major
new sources at 22.3%, advocacy and nonprofit sources
at 11.2%, and general news and media sources at 10.3%. Government information
accounted for 7.3% of all citations, while professional communication comprised
4.7%, reference sources 4%, higher education sources 3.5%, and business
communication 3.3%. Less common source types included books and book chapters
(1.9%), media and social media (0.6%), institutional analyses and reports
(0.4%), interviews, speeches, and discussions (0.3%), dissertations and theses
(0.1%), and unknown or miscellaneous sources (1.1%). These distributions are illustrated
in Figure 1. 136 government information citations accounted for 7.3% of the
total 1,704 citations, with 124 citations identified across 62 papers. Nearly
half of the papers included at least one government citation, representing
45.3% of the sample. Of persuasive papers that cited government information, 28
papers had one government information citation, 18 contained two citations
(29.0%), 7 contained three citations (11.3%), 7 contained four citations
(11.3%), 1 contained five citations (1.6%), and 1 contained six citations
(1.6%). Government citations appeared in papers across all course sections,
though unevenly distributed.

Figure
1
Distribution of citations by source type (N=1,704).
Table
1 summarizes the number of persuasive papers collected per section, the number
of papers citing at least one government source, the percentage of papers
citing government information, and the average number of government citations
per papers that cited government information. The percentage of papers citing
government information ranged from 20-80% with an average of approximately
45.3% across all sections.
Table
1
Distribution of Government Information Use Across Sectionsa
|
Section |
Total Papers Analyzed |
Papers Citing Gov Info |
Percentage Citing Gov Info |
Average Gov Citations per Paper |
|
A |
10 |
2 |
20.0% |
1.00 |
|
B |
6 |
2 |
33.3% |
2.00 |
|
B2 |
9 |
5 |
55.6% |
1.80 |
|
C |
5 |
2 |
40.0% |
2.50 |
|
D |
13 |
5 |
38.5% |
2.40 |
|
E |
9 |
4 |
44.4% |
2.25 |
|
F |
9 |
2 |
22.2% |
1.00 |
|
F2 |
17 |
9 |
52.9% |
2.22 |
|
G |
10 |
8 |
80.0% |
2.00 |
|
H |
3 |
2 |
66.7% |
1.00 |
|
H2 |
5 |
4 |
80.0% |
2.00 |
|
I |
11 |
6 |
54.5% |
2.50 |
|
I2 |
11 |
4 |
36.4% |
1.75 |
|
J |
18 |
7 |
38.9% |
1.86 |
a Section identifiers have been de-identified for reporting.
Additionally, sections with 2 indicate a second section taught by the same
instructor as the corresponding base alphabet.
As
shown in Table 2, federal government sources were the predominant category,
making up 84 of the 124 government information citations, or 67.7%. IGOs
accounted for 28 citations, representing 22.6% of the total. State and local
government sources were minimally utilized, contributing just nine citations,
or 7.3% and one citation, or 0.8%. Foreign government sources also appeared
infrequently, with only two citations, making up 1.6% of the total.
Table 2
Citation
by Type of Government (N=124)
|
Type of Government |
Citations |
Percentage of Government Citations |
|
U.S. Federal |
84 |
67.7% |
|
Intergovernmental Organization (IGO) |
28 |
22.6% |
|
State |
9 |
7.3% |
|
Foreign |
2 |
1.6% |
|
Local & Municipal |
1 |
0.8% |
Among the 84 federal sources, the
Department of Health and Human Services was the most cited agency, appearing in
19 citations, or 22.6% of federal government citations. Other frequently cited
federal sources included the U.S. Congress, cited 10 times, accounting for
11.9%, while the Department of Justice appeared in 7 citations, or 8.3%. The
Department of Agriculture, Department of Education, and NASA were each cited
four times, representing 4.8% each.
For IGOs, the
UN was the leading source, accounting for 18 citations or 64.3% of all IGO
references. The European Union (EU) was cited three times, representing 10.7%,
while both the International Monetary Fund (IMF) and the World Bank were cited
twice each.
State
and local government sources showed a sparse distribution, with Illinois,
Florida, and the City of New York being the only identifiable contributors.
Similarly, foreign governments were represented by only two citations from the
United Kingdom and Australia.
In terms of document type, the most frequently cited
source types were general webpages followed by press releases and agency news
and reports. Students also cited fact sheets, data and statistics, articles,
legal documents, blog posts, books, and even podcasts and speeches.
Table 3
Government Citation by Type of Information (N=124)
|
Type of Information |
Citations |
Percentage of Government Citations |
|
Webpage |
34 |
27.4% |
|
Report |
25 |
20.2% |
|
Press Release, Statement, & News |
25 |
20.2% |
|
Article & Blog Post |
8 |
6.5% |
|
Fact Sheet & Information Brief |
8 |
6.5% |
|
Bill, Legislation, & Legal Document |
7 |
5.6% |
|
Congressional Research Service (CRS) Report |
5 |
4.0% |
|
Book & Book Chapter |
5 |
4.0% |
|
Data & Statistic |
5 |
4.0% |
|
Speech & Podcast |
2 |
1.6% |
In
addition to 124 direct citations to government information, a separate analysis
was conducted to identify secondary citations where students referenced
government-produced information such as laws, statistics, or agency statements
through nongovernmental sources. This review revealed 201 such instances across
the 136 persuasive papers analyzed.
These
secondary citations were drawn from a wide range of source types. As shown in
Table 4, the most common categories included Major News Sources (34.3%),
Advocacy and Nonprofit Sources (19.4%), Academic
Sources (16.9%), and News Sources (12.4%).
Table 4
Secondary Citation to Government
Information by Type of Information (N=201)
|
Type of Information |
Citations |
Percentage of Secondary Citations |
|
Major News Source |
69 |
34.3% |
|
Advocacy & Nonprofit Source |
39 |
19.4% |
|
Academic Source |
34 |
16.9% |
|
News Source |
25 |
12.4% |
|
Reference Source |
12 |
6.0% |
|
Professional Communication |
7 |
3.5% |
|
Higher Education Source |
5 |
2.5% |
|
Business Communication |
4 |
2.0% |
|
Unknown & Miscellaneous |
3 |
1.5% |
|
Media & Social Media |
2 |
1.0% |
|
Book & Book Chapter |
1 |
0.5% |
When combining both direct
and secondary citations to government sources, a total of 325 citations were
identified across 136 student papers. Government information appeared most
frequently in papers about environmental issues (15.1%), immigration (13.8%),
and technology and artificial intelligence (11.7%). Other frequently
represented categories included health and healthcare (8.3%), government and
politics (8.0%), gender and civil rights (7.4%), and education (6.8%).
As
shown in Table 5, topic categories also varied in the average number of government
citations per paper. Papers on government and politics had the highest average
(5.2 citations per paper), followed by immigration (4.5), economics and labor
(3.5), criminal justice and prisons (3.5), and food (3.4). In contrast,
education (1.8), technology and AI (1.4), censorship (1.0), and sports (0.5)
showed lower levels of government information engagement per paper. These
findings suggest that topic choice influenced both the frequency and depth of
government source usage in student research.
Table 5
Government Information Citation Counts by Topic Category
|
Topic Categories |
Direct and Secondary Government Citations (N=325) |
Number of Papers (N=136) |
Average Government Citation per Paper |
|
Government & Politics |
26 |
5 |
5.2 |
|
Immigration |
45 |
10 |
4.5 |
|
Economics & Labor |
14 |
4 |
3.5 |
|
Criminal Justice & Prisons |
7 |
2 |
3.5 |
|
Food |
17 |
5 |
3.4 |
|
Environment |
49 |
15 |
3.3 |
|
Gender & Civil Rights |
24 |
9 |
2.7 |
|
Health & Healthcare |
27 |
12 |
2.3 |
|
Privacy & Data |
8 |
4 |
2.0 |
|
Other/Uncategorized |
25 |
13 |
1.9 |
|
Animals & Animal Rights |
17 |
9 |
1.9 |
|
Education |
22 |
12 |
1.8 |
|
Technology & AI |
38 |
27 |
1.4 |
|
Censorship |
3 |
3 |
1.0 |
|
Sports |
3 |
6 |
0.5 |
Out
of 124 government information citations analyzed, 121 or 97.6% of government citations
included links to open Web resources, typically on government or agency
websites. Only three citations were identified as coming from
subscription-based library resources, and one citation lacked a link entirely,
leaving the access point unknown.
The
majority of URLs led directly to materials hosted on government and agency
websites. Many of these linked sources were in formats such as webpages, press
releases, news articles, and fact sheets. More technical or specialized
formats, such as legislative documents or datasets, were cited less frequently.
This
study provides insight into how first-year undergraduate students engaged with
government information when not explicitly required to do so by assignment or
instruction. Government information comprised 7.3% of all citations, and 45.3%
of analyzed papers included at least one government citation, a pattern
consistent with findings by Brunvand and Pashkova-Balkenhol
(2008), despite key contextual differences. In that earlier study, students
received targeted instruction on the value of government information, while
students in the present study did not. The similarity may point to the changing
landscape of discovery, where the availability and presentation of government
information, particularly on the open Web, shape student access.
One
possibility may be that current first-year students are more aware of
government information and may not perceive it as unfamiliar or difficult to
use. This would contrast with earlier studies like Downie
(2004), who noted that students often avoided government sources unless
recommended by faculty or librarians. In this course, students were also
required to complete an annotated bibliography in advance of their persuasive
paper, which may have prompted more intentional reflection on the value and
credibility of sources, possibly contributing to their decision to cite
government sources. Another possibility is that government information is more
readily available and more discoverable today. As shown in Table 3, the high
proportion of government webpages (27.4%), reports (20.2%), and press
releases/statements/news (20.2%) cited in this study supports this, as these
types of information are frequently indexed and discoverable through general
search engines like Google. This pattern aligns with Simms and Johnson’s (2021)
recommendation to incorporate Google-based discovery strategies into government
information instruction, acknowledging students’ natural search behaviours. At
the same time, the reliance on easily accessible formats may reflect a limited
or surface-level engagement with government information, highlighting an
opportunity for deeper instructional interventions.
The
use of these sources does not diminish the significance of students choosing to
cite government information. However, future research examining student
motivations on how they distinguish government sources, such as webpages, from
other sources of online content would offer valuable insights. While this study
can only speculate on possible student motivations and behaviours, the findings
provide a meaningful foundation for exploring how first-year undergraduate
students engage with use of government information. This foundation,
strengthened by the context and the wide-spread distribution of government
information use across course sections, raise potential avenues for future
strategies in library instruction, collection development, discovery systems,
and outreach.
The analysis
revealed that federal government sources were overwhelmingly the most common,
while state, local, and foreign government sources were rarely cited. Several
factors may explain this pattern. Students may be more aware of, or have easier
access to, federal resources compared to non-federal sources. They may also
find federal materials more discoverable through general search engines. The
data showed that agencies such as the Department of Health and Human Services
and the U.S. Congress were among the most frequently cited, suggesting that
students often selected research topics such as healthcare, education policy,
criminal justice, or climate change, which are often addressed through federal
agencies and national-level information. Regardless of the reason, this
imbalance has implications for library collection strategies. Libraries may
need to enhance the visibility of state, local, or international government
resources to help students access a broader range of perspectives and data.
The
types of government sources cited were another important pattern. Students
relied heavily on government sources that often summarize complex information
in a more digestible form such as press releases, fact sheets, reports, and
webpages. More complex and technical materials like legislation, legal texts,
or datasets were rarely used. Brunvand and Pashkova-Balkenhol
(2008) observed a similar trend, noting that general search engines often fail
to retrieve detailed legislative materials, which limited students’ exposure to
these resources. This pattern may also reflect students’ preferences for
sources that can be quickly understood and integrated into persuasive
arguments, particularly in the context of an early undergraduate general
education writing assignment. Students might feel less confident engaging with
legal or policy documents as well as data sources and choose to interpret them
through media lenses rather than primary government texts. As Hogenboom (2005) pointed out, relying solely on media
interpretations of government content can limit students’ ability to engage
critically with primary materials. This suggests an opportunity for librarians
to teach students how to locate and interpret original government sources,
especially those that are more complex or specialized.
The distribution of government citations appeared to
vary by topic. While environmental issues and technology accounted for the
highest overall number of citations, papers on government and politics,
immigration, and economics had the highest average citations per paper. This
suggests that some topics may lend themselves more naturally to citing
government sources, either due to content availability or perceived relevance.
Lower citation averages in topics like sports, censorship, and popular media
may reflect gaps in awareness or difficulty locating applicable government
materials. These patterns suggest a role for instruction in helping students
recognize when government information can strengthen arguments across a broader
range of subjects.
Our analysis confirmed that nearly all government
sources cited by students were accessed through digital means, with 97.6% of
citations including direct link to the online resources. At the institution where
this study was conducted, the library has historically maintained a
comprehensive print government publications collection as a federal, state, and
UN depository library. The library also holds selected print publications from
foreign governments including Canada and the United Kingdom. These print
holdings are discoverable through the library catalogue and remain accessible
to students.
However, despite this availability, students in this
study overwhelmingly cited digital versions of government information. This
suggests that even when print sources are accessible, students may default to
digital options due to convenience or may be unaware that print materials are
available. Additionally, an increasing portion of government information is now
published exclusively online, further reinforcing this shift.
While earlier research described the expansion of
the World Wide Web as reshaping access (Leiding,
2005; Oppenheim & Smith, 2001), this study reflects a complete shift in
government information usage among first-year students now almost exclusively
accessing government materials in digital format. As Selby (2008) emphasized,
today’s challenge is no longer about gaining access, but rather about
navigating the overwhelming volume of online material and identifying outdated
or incomplete government information. This evolving context highlights the
importance of equipping students with strong evaluation and search skills to
navigate the digital government information landscape effectively.
Additionally, the study found that almost all
government citations pointed to open Web sources, while only a small fraction
came from library resources. While we cannot definitely determine how students
located these sources, prior research suggests that undergraduates frequently
rely on general Web search tools to find government information (Brunvand &
Pashkova-Balkenhol, 2008; Powell et al., 2011; Smith,
2010). This carries important limitations as search engines may not surface
specialized government resources located in agency specific portals or library
databases. For example, Hogenboom (2005) highlighted
that general search engines are often unable to retrieve detailed resources
like Census Bureau tables, which require targeted navigation within their
specialized platform or library subscribed statistical databases.
It is important to recognize that open access
government resources remain a valuable and necessary part of the information
ecosystem. Many government agencies provide freely available public information
that is not always accessible through subscription-based databases or library
catalogues. Open access resources also hold lifelong value, as students can
continue accessing these materials after graduation without relying on library
subscriptions or institutional logins Hogenboom,
2005; Roger, 2013; Scales & Von Seggern, 2014).
However, the overwhelming reliance on using open
access government materials raises important questions about whether students
are consistently identifying the most appropriate, stable, or authoritative
versions of government materials. Open access government information can be
inherently unstable as websites and resources can be modified, removed, or
relocated without notice, especially due to shifts in government policies,
administrative structures, and resource allocations. In contrast, government
resources accessed through library databases and catalogues are actively
managed and preserved by libraries and commercial vendors, ensuring more stable
and consistent access. These systems also provide specialized search tools that
can help students locate relevant government information more efficiently which
can be particularly helpful for introductory level undergraduate student
research. Meanwhile, search engines often fail to retrieve certain types of
government information due to technical barriers such as dynamic databases,
crawler restrictions, or poor indexing (Klein, 2008).
Library instruction can play a critical role in
helping students critically evaluate government sources, recognize potential
gaps or removals in open access material, and use specialized search tools
within databases and catalogues to enhance their research. By integrating
strategies for both open access and library-based government resources, students
can develop a more comprehensive approach to using government information in
their research.
Libraries can play a key role in strengthening
discovery pathways for government information by enhancing catalogue records,
improving the visibility of underused collections, creating user-friendly
research guides, and integrating government sources more prominently into the
library’s discovery tools. Promoting balanced discovery strategies, such as
combining the openness of Web searching with the stability and depth of curated
library systems, can help ensure students find both accessible and
authoritative government sources.
Librarians
focused on first-year undergraduate students should note the results of this
study because greater attention to government information in first-year
instruction programs and library resources may be beneficial. Adding government
information literacy instruction either to in-person library instruction
sessions or digital learning objects may help students who are both familiar
and unfamiliar with government information sources. Students who are unfamiliar
with government information can gain experience in an underutilized area of
information that may result in more holistic information literacy habits and,
potentially, higher quality research products. For students already using
government information, instruction can help expand their government
information literacy skills and introduce deeper engagement with more complex materials.
While no current
study directly connects government information use to academic performance
outcomes, prior researchers have emphasized the importance of government
information literacy as part of lifelong learning and civic engagement. Brunvand
and Pashkova-Balkenhol (2008) noted that “government
information shapes a learner as a reflective and well-informed citizen” (p.
205), while Dubicki and Bucks (2018) highlighted its ongoing relevance beyond
college. Hogenboom (2005) emphasized that using
government information to teach source evaluation fosters transferable skills
that benefit students “throughout their college careers and beyond” (p. 464).
Similarly, Rogers (2013) emphasized that government tools are vital for
information literacy instruction because they are “a vital part of information
literacy instruction for lifelong learning” (p. 13). Teaching students to
engage meaningfully with government information is not just about academic
research, it equips them with critical thinking skills they can apply as
informed citizens.
The significant
proportion of first-year students in this study who used government information
without external motivators suggests that students are capable of finding these
resources independently. Building on the baseline interest, rather than
introducing government information as an entirely new or foreign concept,
librarians can build upon the types of sources students are already
finding—such as press releases, webpages, and reports—and guide them toward
deeper, more authoritative, and complex resources.
One area of
instructional opportunity is helping students understand the difference between
government primary sources and secondary reporting or summaries about
government activities, such as news articles referencing legislation. The secondary citation analysis revealed many
students in this study relied on journalistic or secondary summaries when
discussing laws, statistics, and government actions, which may indicate a lack
of familiarity with where or how to find the original materials. These patterns suggest that students frequently
encounter government content indirectly, through sources that may be more
accessible or easier to understand, but which might not always provide the full
context or original documentation. Library instruction can help
students locate the primary source and develop evaluative skills to determine
when using the original source might enhance the credibility and depth of their
argument. This approach could also be combined with Albert et al.’s (2020)
approach of teaching government information through the lens of information
creation as process. Teaching how government is created in terms of primary and
secondary sources may be an impactful way to help undergraduate students better
find and evaluate government information.
Another key
instructional focus could be developing students’ search strategies across both
open Web and library systems. Since most students seemed to have accessed
government information through the open Web, instruction could emphasize when
this approach is appropriate and how to identify trustworthy sources of
information, navigate agency-specific sites, and understand the limitations of
broad search engines. For example, full-texts of
legislative material, such as hearing documents, are generally not discoverable
through simple keyword searching in general search engines. Pairing this with
instruction on the benefits of using subscription databases and curated
collections for finding archived or more technical government materials can
help students move beyond surface-level discovery and gain more control over
the depth and scope of their research.
While these
findings offer useful insight into first-year students’ use of government
information, several limitations should be considered in this study. First,
this study relies solely on citations in persuasive papers to analyze
undergraduate students’ use of government information. While this approach led
to insights on undergraduate research behaviours and prioritization of
government information as sources, it does not capture the full context of
their government information-seeking habits. Relatedly, in this study we did
not research how students found or evaluated government information sources
they cited. Future research investigating how students search, evaluate, and
decide to cite government information would be beneficial.
Second, the
sample used in this study was likely very homogenous as all participants were
undergraduate students from the same general education course at the same
institution. The sample used in this study provides insight into government
information use of undergraduate students, particularly first-year students,
but may restrict the generalizability of this study’s findings. Relatedly, this
study took place in the United States and likely surveyed mostly American
students. Additional research in different courses, student populations,
institutions, and countries using a similar approach would improve the
interpretation of results in the present study.
Finally, this
study relied on undergraduate student-created citations, some of which may have
been incomplete or incorrectly cited. Citation errors or incomplete citations
may have affected the coding and categorization of government information
sources. For instance, one citation lacked sufficient details to determine its
access point and there were several instances where students cited the same
title multiple times, highlighting potential inconsistencies in how
undergraduate students document their sources.
In this study,
we examined how first-year undergraduate students engaged with government
information in a major general education research assignment. By analyzing 1,704 citations across 136 student
papers, we examined the frequency, types, and access points of cited government
information sources. The findings showed that, even in the absence of
assignment requirements or targeted library instruction, 45.3% of students
independently cited at least one government source.
However, most of the government citations came
from federal sources and were accessed
through open
Web platforms, with limited use
of library-curated databases or more technical government materials. A supplementary review also revealed that many students relied on
nongovernmental sources to summarize or describe government produced
information, revealing instructional opportunities for libraries to support students’ discovery and
evaluation of a broader range of government information, including more complex
or authoritative documents. Topic-based trends in citation behaviour further suggested the need for
instructional support to help students connect government information to
diverse subject areas.
Beyond
instructional implications, the results offered insight into undergraduate
search behaviours and barriers to access.
Understanding how students encounter government
sources can inform enhancements in discovery systems,
resource promotion, and collection development to ensure government information
remains visible and relevant to student needs.
Overall, we achieved our aim of exploring how students
integrated government information into academic research when not explicitly
required to do so. While the findings are based on a single course at one
institution, the assignment structure is common in many undergraduate
curricula. As such, the results may inform broader strategies for fostering
meaningful engagement with government information in early academic research
and beyond. Libraries that invest in targeted instruction, improved discovery
tools, and resource promotion can help students develop more confident,
critical, and sustained use of government information throughout their academic
careers and civic lives.
Sanga Sung:
Conceptualization (supporting), Data curation (equal), Funding acquisition
(equal), Formal analysis (lead), Methodology (supporting), Investigation
(equal), Writing – original draft (lead), Writing – review & editing
(equal) Alexander Deeke: Conceptualization
(lead), Data curation (equal), Funding acquisition (equal), Formal analysis
(supporting), Methodology (lead), Investigation (equal), Writing – original
draft (supporting), Writing – review & editing (equal)
The authors wish to acknowledge the University of
Illinois Urbana-Champaign Library’s Research and Publication Committee, which
provided support for the completion of this research, and Trix
Welch, the graduate student worker, for assistance with data collection and analysis.
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Source Type Classification
This appendix provides the classification
scheme used to code citation sources by type. It includes definitions of the
source type categories as well as the government types and government resource
categories used in the study.
1.
Book & Book Chapter
Includes academic monographs,
edited volumes, standalone books, and individual book chapters.
2.
Academic Source
Includes peer-reviewed or
scholarly journal articles and conference proceedings.
3.
Major News Source
Covers mainstream general news
outlets such as New York Times, Washington Post, Wall Street
Journal, and others.
4.
News & Media Source
Includes non-mainstream or
specialized news/media platforms geared toward the general public (not highly
technical or specialized for professionals).
5.
Higher Education Source
Includes university or
college-produced materials such as campus news, official university webpages,
or publications.
6.
Media & Social Media
Includes audiovisual materials,
podcasts, recorded content, blog posts, and social media content that are
primarily media-based rather than written formal publications.
7.
Advocacy & Nonprofit Source
Covers websites, publications,
and materials from nonprofit organizations, advocacy groups, and mission-driven
entities (noncommercial).
8.
Government Source
Includes publications, reports,
datasets, and materials produced by federal, state, local, or international
government agencies and intergovernmental organizations (IGOs).
9.
Professional Communication
Includes trade publications,
industry-specific magazines, technical communications, and materials geared
toward professionals within a specific field (but not academic/scholarly).
10.
Reference Source
Includes encyclopedias,
dictionaries, factbooks, statistical compilations, or other authoritative
reference materials.
11.
Business Communication
Includes company-produced
content such as blogs, white papers, marketing reports, commercial websites, or
corporate publications.
12.
Institutional Analysis & Report
Includes reports, briefs, or
working papers produced by think tanks, research institutes, university
centers, or similar entities presenting original institutional research or
analysis (nonacademic, noncommercial, and nongovernmental).
13.
Interviews, Speeches & Discussions
Includes materials drawn from
interviews, public talks, conference presentations, speeches, roundtable
discussions, or similar spoken-format sources.
14.
Dissertation & Thesis
Includes formal graduate-level
research outputs, such as master’s theses or doctoral dissertations.
15.
Unknown & Miscellaneous
For sources that do not clearly
fit into any of the defined categories or lack sufficient information to
classify confidently
1.
Federal
U.S. federal government
agencies, offices, and departments such as Congress, executive agencies, and
federal courts.
2.
State
U.S. state governments,
including state legislatures, executive offices, agencies, and state courts.
3.
Local & Municipal
U.S. municipal or local
governments, including city councils, mayoral offices, or municipal agencies.
4.
Foreign
Government sources from
countries outside the United States, including national-level and subnational
governments.
5.
Intergovernmental Organization (IGO)
International bodies formed by
multiple countries to address shared challenges and promote international
cooperation. Examples include the United Nations, European Union (EU), World
Bank, or International Monetary Fund (IMF).
1.
Webpage
Government-hosted webpages that
provide general information, background context, program overviews, reference
materials, or exhibit content.
2.
Press Release, Statement, & News
Official government
communications including press releases, public statements, news articles, and
announcements. These are generally time-sensitive and created for public
information or media dissemination.
3.
Report
Formal analytical documents or
policy papers issued by government agencies, including strategic plans, white papers,
evaluations, and frameworks. This category also includes official guidance or
planning documents intended to inform policy or administrative action. Does not
include CRS reports.
4.
Fact Sheet & Information Brief
Concise summaries or overviews
providing essential facts or key points on a specific topic.
5.
Article & Blog Post
Government-authored content
published in blogs, newsletters, or other editorial formats.
6.
Congressional Research Service (CRS) Report
Nonpartisan research reports
produced by the Congressional Research Service to support congressional
decision-making. These are categorized separately due to their specialized
authorship and legislative role.
7.
Data & Statistic
Datasets, statistical releases,
charts, and quantitative products published by government agencies. Includes
tools, dashboards, and tables representing demographic, economic, health, or
other official data.
8.
Bill, Legislation, & Legal Document
Legal and legislative documents
including bills, statutes, regulations, constitutions, executive orders, court
rulings, and hearing transcripts. Includes materials involved in the lawmaking
process or with legal authority.
9.
Book & Book Chapter
Full-length government published
books or individual chapters, often distributed as public documents.
10.
Speech & Podcast
This category includes
transcripts of official speeches or addresses delivered by government
officials, as well as podcast episodes produced by government agencies to
communicate information or perspectives to the public.