PRICE, Toni; URQUHART, Christine. Using a Prompt Sheet to Improve the Reference Interview in a Health Telephone Helpline Service. Evidence Based Library and Information Practice, [S. l.], v. 2, n. 3, p. 43–58, 2007. DOI: 10.18438/B8S018. Disponível em: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/269. Acesso em: 20 oct. 2025.