HUGHES, Annie M. Content Analysis of Reference Transactions Provides Guidance Regarding Staffing of Library Service Points. Evidence Based Library and Information Practice, [S. l.], v. 9, n. 2, p. 31–33, 2014. DOI: 10.18438/B8NK6S. Disponível em: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/21534. Acesso em: 10 jul. 2024.