PIKAS, Christina K. Communication is the Key Skill for Reference Librarians. Evidence Based Library and Information Practice, [S. l.], v. 2, n. 4, p. 88–91, 2007. DOI: 10.18438/B84P5S. Disponível em: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/650. Acesso em: 20 may. 2024.