BRIDGEMAN, Matthew. A Case Study on How Reference Staffing and Visibility Models Impact Patron Behaviors. Evidence Based Library and Information Practice, [S. l.], v. 17, n. 1, p. 140–142, 2022. DOI: 10.18438/eblip30084. Disponível em: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/30084. Acesso em: 27 oct. 2025.