BARRETT, Kathryn; SHARMA, Ansh. Library Chat Transcript Evaluation for User Sentiment During the COVID-19 Pandemic. Evidence Based Library and Information Practice, [S. l.], v. 20, n. 2, p. 5–22, 2025. DOI: 10.18438/eblip30642. Disponível em: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/30642. Acesso em: 19 sep. 2025.