SHAMCHUK, Lisa. Crisis Leadership Characteristics Necessary for Public Library Personnel During Natural Disaster Situations Include Emotional Control, Empathy, Collaborative Coordination, and Community Advocacy . Evidence Based Library and Information Practice, [S. l.], v. 20, n. 3, p. 87–89, 2025. DOI: 10.18438/eblip30723. Disponível em: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/30723. Acesso em: 17 sep. 2025.