TEWELL, Eamon C. Accurate Answers to Reference Queries May Be Provided Less Frequently Than Expected. Evidence Based Library and Information Practice, [S. l.], v. 5, n. 4, p. 125–129, 2010. DOI: 10.18438/B8ZW4X. Disponível em: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/8866. Acesso em: 17 feb. 2025.