LEDERER, Naomi; FELDMANN, Louise Mort. Interactions: A Study of Office Reference Statistics. Evidence Based Library and Information Practice, [S. l.], v. 7, n. 2, p. 5–19, 2012. DOI: 10.18438/B88K6C. Disponível em: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/12282. Acesso em: 22 apr. 2024.