LEWIS, S. P. The majority of library clients still use person-to-person interaction when asking reference questions. Evidence Based Library and Information Practice, [S. l.], v. 1, n. 1, p. 92–95, 2006. DOI: 10.18438/B87P4B. Disponível em: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/15. Acesso em: 27 nov. 2022.