REED, Kathleen. Follow-Up Study on Free Document Delivery and Interlibrary Loan Service Demonstrates Customer Satisfaction and Generates Improvements. Evidence Based Library and Information Practice, [S. l.], v. 8, n. 3, p. 64–66, 2013. DOI: 10.18438/B8960M. Disponível em: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/19688. Acesso em: 23 apr. 2024.