CARLSSON, H. Library Assessment and Quality Assurance - Creating a Staff-Driven and User-Focused Development Process. Evidence Based Library and Information Practice, [S. l.], v. 11, n. 2, p. 28–33, 2016. DOI: 10.18438/B81W5X. Disponível em: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/27267. Acesso em: 23 may. 2022.