EVERALL, Kyla; LOGAN, Judith. A Mixed Methods Approach to Iterative Service Design of an In-Person Reference Service Point. Evidence Based Library and Information Practice, [S. l.], v. 12, n. 4, p. 178–185, 2017. DOI: 10.18438/B87Q2X. Disponível em: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/29307. Acesso em: 29 mar. 2024.