PATTERSON, Jordan. User-Focused Values of Empathy, Empowerment, and Communication Are Unheralded in Previous Conceptualizations of Reference and Information Services. Evidence Based Library and Information Practice, [S. l.], v. 17, n. 1, p. 137–139, 2022. DOI: 10.18438/eblip30081. Disponível em: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/30081. Acesso em: 18 apr. 2024.