MERKLEY, Cari. Staffing an Academic Reference Desk with Librarians is not Cost-effective. Evidence Based Library and Information Practice, [S. l.], v. 4, n. 2, p. 143–147, 2009. DOI: 10.18438/B89S40. Disponível em: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/5624. Acesso em: 23 apr. 2024.