NEWTON MILLER, Laura. Quality of Online Chat Reference Answers Differ between Local and Consortium Library Staff: Providing Consortium Staff with More Local Information Can Mitigate these Differences. Evidence Based Library and Information Practice, [S. l.], v. 5, n. 1, p. 132–134, 2010. DOI: 10.18438/B86P75. Disponível em: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/6859. Acesso em: 27 apr. 2024.