WAKIMOTO, D. K. Decline in Reference Transactions with Few Questions Referred to Librarian when the Reference Desk is Staffed by a Paraprofessional. Evidence Based Library and Information Practice, [S. l.], v. 6, n. 1, p. 53–55, 2011. DOI: 10.18438/B8C039. Disponível em: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/9406. Acesso em: 26 jan. 2023.