Kelly, Kate. “Lack of Training and a Self-Service Environment Leaves Staff and Users Uncertain About Health Information in a Public Library Setting”. Evidence Based Library and Information Practice 7, no. 1 (March 9, 2012): 122–124. Accessed April 24, 2024. https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/12350.