1.
Dalton M. Key Performance Indicators in Irish Hospital Libraries: Developing Outcome-Based Metrics to Support Advocacy and Service Delivery. EBLIP [Internet]. 2012Dec.11 [cited 2020Aug.8];7(4):82-95. Available from: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/17442