1.
Hart S, Amos H. The Library Assessment Capability Maturity Model: A Means of Optimizing How Libraries Measure Effectiveness. EBLIP [Internet]. 2018 Dec. 12 [cited 2023 Feb. 4];13(4):31-49. Available from: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/29471