1.
Senior H, Ward T. A Rapid Review of the Reporting and Characteristics of Instruments Measuring Satisfaction with Reference Service in Academic Libraries. EBLIP [Internet]. 2019Dec.12 [cited 2020Aug.6];14(4):128-59. Available from: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/29556