Newton Miller L. Quality of Online Chat Reference Answers Differ between Local and Consortium Library Staff: Providing Consortium Staff with More Local Information Can Mitigate these Differences. EBLIP [Internet]. 2010 Mar. 17 [cited 2024 Sep. 21];5(1):132-4. Available from: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/6859