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• Analyzing Public Library Service Interactions to Improve Public Library Customer Service and Technology Systems

  Holly Kristin Arnason, Louise Reimer

  22-40

  2012-03-09

• Evidence Based Cataloguing: Moving Beyond the Rules

  Kathy Carter

  115-120

  2010-12-17

• Building Scorecards in Academic Research Libraries: Performance Measurement and Organizational Issues

  Vivian Lewis, Steve Hiller, Elizabeth Mengel, Donna Tolson

  183-199

  2013-06-11

• Exploring Topics and Genres in Storytime Books: A Text Mining Approach

  Soohyung Joo, Erin Ingram, Maria Cahill

  41-62

  2021-12-15

• Federal Library Utilization of LibGuides to Disseminate COVID-19 Information

  Sarah C. Clarke, Emily E. Shohfi, Sharon Han

  38-55

  2022-03-15