ROBERTS, B. A. Attracting, Educating and Serving Remote Users Through the Web: A How-To-Do It Manual for Librarians. Issues in Science and Technology Librarianship, [S. l.], n. 36, 2002. DOI: 10.5062/F4BG2KZC. Disponível em: https://journals.library.ualberta.ca/istl/index.php/istl/article/view/1921. Acesso em: 9 aug. 2021.