In April 2020, the CHLA/ABSC Board and
the 2020 Conference Planning Committee made the difficult
decision to cancel the CHLA/ABSC 2020 conference due to
Covid-19. We would like to express our sincere gratitude to all
those who submitted abstracts for the “20/20 Vision” conference.
We are so grateful that JCHLA/JABSC is publishing these
abstracts and to celebrate all the hard work that was put into
advancing librarianship within Canada, and across the world.
Proposals that were accepted for the 2020 conference have
automatically been accepted to the 2021 CHLA/ABSC Conference in
Winnipeg, pending confirmation of participation by these
presenters. We hope that all 2020 presenters choose to share
their amazing work to attendees in 2021!
Ashley Farrell & Stephanie
Sanger
CHLA/ABSC 2020 Program Co-Chairs
PP = Poster Presentation
PP1.
Patient Healthcare Data Ownership and
Libraries
Aaron Bowen-Ziecheck & Joan Bartlett
McGill University School of Information
Studies
Introduction: Healthcare
data is generated about the
patient, for patient care. However, data is treated as the
property of the
healthcare organization. This leads to siloed data, poor
continuity of care,
and low patient engagement. Advocates for patient data ownership
(PDO) argue
that informed patients are more knowledgeable about and able to
manage their
health. Additionally, PDO embodies many patient-centered care
(PCC) ideals:
empowerment, education, and involvement. Libraries can play an
important role
in advocating for PDO, and educating patients on proper
information literacy
and management. Libraries have long been serving as advocates
and educational
institutions for many information literacy topics. Health
information literacy
education is crucial to PDO so that patients can effectively
understand, use,
and manage their data. The overall goal of the larger research
project is to
understand PDO. The research question which constitutes the
first phase of this
project is: What are the current data practices of healthcare
organizations
regarding patient ownership? Methods:
A multi-phase case study approach is used to meet the research
objective. The
first phase analyzes organizational documentation from a major
healthcare
organization to understand the official policies on patient
data. Documentation
includes public statements about patient data (e.g., news
articles), internal
records (e.g., data privacy statement), and public records
(e.g., governmental
regulation) that impact the organization's data practices. These
documents are
analyzed for any direct or indirect impact they have on patients
owning their
data. Results: Will
be presented. Discussion:
A focus on library roles in
patient data ownership.
PP2.
Climate Crisis, Libraries, and
Evidence-Based Decision Making
Helen Brown
University of British Columbia
Introduction: In October
2018, the United Nations
Intergovernmental Panel on Climate Change stated that
'transformative change'
is needed to limit catastrophic impacts of global heating. In
2019, the UN's Emissions
Gap Report described their findings as 'bleak' as emissions
continued to rise,
increasing risks to ecosystems, communities, and health. The
level of change
necessary is stark and involves steep reductions in emissions,
especially in
high emitting countries like Canada. One of the most significant
contributors
is air travel. Methods:
This study
applies climate science evidence to library professional
activities by
analyzing the emissions produced by air travel to past CHLA
conferences. It
uses conference attendance data from CHLA's three most recent
conferences.
Emissions calculations assume attendees used air travel for
trips of more than
500km, or for the 2018 conference, travel from outside of
Newfoundland.
Emissions were calculated using https://www.offsetters.ca/. Results: As in similar
studies,
emissions resulting from air travel to CHLA conferences comprise
a substantial
portion of a sustainable per capita annual carbon budget.
Significantly
reducing air travel is necessary to meet climate targets. Discussion: This assessment addresses only one
part of the carbon
footprint of the three CHLA conferences studied and offers no
baseline for
other emissions sources, such as food and accommodations, that
could be used in
future measurements and decarbonization efforts. However, air
travel is the
most significant source of emissions from professional
development activities.
Thus, this poster also explores low carbon meeting options and
professional
roles in advocating for policy change at institutions.
PP3.
Saskatchewan Health Authority Library
Information Needs and Impact Assessment
Michelle Dalidowicz, Susan Baer, Caroline
Monnin, Lukas
Miller, & Brianna Spooner
Saskatchewan Health Authority
Introduction: The library began
providing a
provincial service on February 5, 2018. The survey was designed
to determine
what services and resources are used by our clientele and to
investigate the
impact of the library service. Methods:
A survey consisting of 15 qualitative and quantitative questions
was
distributed online and in print to staff and practicing
physicians. The
survey was open for approximately 4
weeks. Results:
There were 1043
participants included in the analysis. The most regularly used
methods of accessing
information are using a search engine and asking a colleague. 570 respondents had
used the library in the
last year and were able to provide feedback on their use and the
impact it had
on their work. A
significant number of
respondents who were not aware of the library, the collection,
or its services.
The majority of respondents were from regions that had library
services prior
to amalgamation. Discussion:
The
library survey provided insight on the use of the library's
resources and
services and identified potential gaps.
It is clear that the library must find various avenues
for promoting the
resources and services, to reduce any duplicate purchasing
across the
organization, and to ensure evidence-based resources are
accessible and used by
staff and physicians. Refinements
to the
library's services will also be evaluated.
This was the first survey conducted by a newly
amalgamated health
authority library service and will serve as a baseline from
which future needs
assessments and evaluations can be compared.
PP4.
Sweeping Spaces: Determining Use of
Library Space Through Observational Sweep
Zipporah Dery, Efren Jr. Torres, Raquel Samar, Shiela Marie Ferre,
&
Lorielyn Parluan
De La Salle Medical and Health Sciences
Institute
Libraries
respond to
the changing learning needs of users by providing environments
that encourage
collaborative, participative, and less rigid learning and
interaction. Between
2015 and 2019, our academic library underwent a series of
transformations in
terms of layout, furniture, and additional spaces. This study
intended to
determine the use of our spaces by gender, time period, seating
area, and
activity after the spatial change. Results shall be used in
planning our
services and spaces in the future based on how our users utilize
the space.
Observation through seating sweep was employed. We used a
checklist categorized
by floor and a library floor map with numbered seats to record
the gender, time
period, activity observed, seating area, and occupied seat. The
sweep was performed
once in every five time periods in 33 days. Similar patterns of
use were
observed in both genders. Many users were observed to study
alone in the
morning and at night while others tend to study in groups during
midday and at
night. Electronic devices and computers were noted to be
utilized across all
time periods. Top activities recorded were studying alone,
studying with a
group, using an electronic device and computers, and
socializing. Most
activities matched the intended purpose of seating areas.
However, additional
spaces need to be developed to respond to the high occupancy
rate observed in
certain seating areas, such as Learning Commons and Learning
Nooks. Learning
Cubes are preferred spaces for collaboration instead of open
group study seats.
PP5.
Translating
Library Research? Reflections on a Four-Year Librarian
Collaboration for a Translational Medicine Program
Kaitlin Fuller, Carey Toane, & Leanne
Trimble
University of Toronto
Translational
medicine
is a fast-growing field that seeks to integrate research and
clinical
practice to bridge a perceived gap between bench and bedside
(Cohrs et al,
2014). Three academic librarians collaborated to integrate 13
hours of
information literacy (IL) content into the first-year curriculum
of a two-year
master's program. The IL instruction covered topics such as
strategies for
comprehensive searches, data and statistical research, business
and market
research, research dissemination, and data visualization.
Learning outcomes for
these sessions stressed information preparedness for decision
management in an
experiential learning environment. Instructional programming was
developed in
consultation with faculty and aligned with the program's
translational thinking
model, which is rooted in Kolb's experiential learning cycle
(2014). Active
learning strategies for search planning, strategy, execution,
and synthesis
will be described in detail and handouts will be shared.
Outcomes will draw on
quantitative and qualitative data from a variety of formative
and summative
assessment materials including session evaluation forms,
year-end reflections,
and instructor interviews, as well as librarian observations.
The poster will
explore what we learned about librarian collaboration across
disciplines, as
well as about the iterative process of instructional content
development over
the past four years, and how we have adapted to the shifting
ground of a
relatively new program in an emerging interdisciplinary space.
PP6.
Systematic
Reviews Outside of Healthcare: Implications for Librarians
Janice Hermer¹, Maribeth Slebodnik², &
Kevin
Pardon¹
¹Arizona State University &
²University of Arizona
Introduction: Systematic
Reviews (SR) are becoming
popular in fields outside the health sciences. Are SR adhering
to standards
commonly used in health sciences? Are researchers developing
protocols and
standards that are different than those used within health
sciences? Are
librarians involved in these SR? Methods:
A three person team of librarians conducted a scoping literature
review in
Scopus for articles with the phrase 'systematic review' in the
title, abstract
or descriptors. Articles on health sciences topics, fields or
journals were
removed. The remaining articles were screened and excluded based
on all
criteria, or included and evaluated. Results:
Less than half of SR in other fields are adhering to standard
practices and
standards. Many are using health sciences protocols but new
protocols are being
developed and used based on field of study. Few include
librarian expertise. Discussion:
SR, to be relevant and to
reduce bias, need to adhere to established standards. Lack of
librarian
involvement outside health sciences may impact SR quality. New
standards and
protocols coming out of other fields could provide valuable
insight for health
sciences SR in the future. Health Sciences Librarians have the
opportunity to
lead other subject specialists in promoting SR quality in all
fields.
PP7.
125 Years
in the Making: Digitizing The Alumnae News
Teruko Kishibe
St. Michael's Hospital, Unity Health
Toronto
Introduction: Many small
archives and libraries are
looking to increase the visibility and accessibility of their
collections in
low-cost, but effective ways. This poster describes an
initiative to digitize
newsletters of the St. Michael's Hospital School of Nursing
(Toronto) alumnae
association and make them freely available online. The two main
goals of this
project are to demonstrate to hospital corporate leadership the
value and
potential of our historical collections, and to fill a gap in
online Canadian
nursing heritage resources. Description:
After reviewing a number of digitization services and
web-hosting options, we
decided to scan in-house and selected the Internet Archive (a
non-profit online
library that allows the public to upload and download digital
material) as the
host site due to its relative longevity, ease-of-use, and open
source format.
Over the course of six months, the archivist carried out
background research
and planning, troubleshooting, applying meta-data and uploading.
A trained
volunteer conducted the scanning. Outcomes:
The archivist collaborated with the hospital's Communications
department,
nursing school alumnae association, and library marketing
committee to
publicize the launch of the online collection in March 2020. Since then, the
digital collection has been
viewed numerous times. The project has received very positive
feedback from
both internal and external stakeholders.
Discussion: This initiative was a positive learning
experience for the
author. It will lay the groundwork for future digitization
projects. The
Internet Archive may not be suitable for a broad digitization
program, but
meets the requirements of a small, contained digitization
project.
PP8.
Migrating
to an Inexpensive Integrated Library System with Basic
Functionality
Ronald MacPherson
University Health Network
Introduction: Like many
libraries, our library has weathered years of budget cuts while
the cost of
resources have continued to climb year after year. On November
6, 2018, we
began trialing a very inexpensive integrated library system
(ILS) to replace
the one we were using. Migrating to the new ILS meant we could
save thousands
of dollars a year and reinvest that into other resources and
systems. Description: Library
staff trialed the
ILS for approx. 4 months, testing it out, making sure that it
would work with
our discovery service and then on March 22, 2019 we purchased
it. We did three
separate data loads: two test data loads and a final load before
going live.
The go live date was March 28, 2019. On October 31, 2019, we
sent out a short
satisfaction survey to our library staff to gauge their
satisfaction after 7
months. Outcomes: Nine
of twelve
library staff responded to the survey. 77% (7) of those that
responded to the
survey were satisfied with the new system. Even the 2 staff that
weren't
satisfied conceded that the price difference between it and
other ILSs was so
great that it outweighed any of its disadvantages. Only one
respondent reported
receiving feedback from clients.
Discussion: The library saved thousands of dollars by
migrating to an
inexpensive ILS with basic functionality. Although not everyone
was satisfied
with the new system, most were and we still use it. The
migration itself went
relatively smoothly with only a few minor hiccups.
PP9.
Partnering
to Improve Access to Health Information: Information
Architecture
Testing for a New Patient Education Webpage
Tonya Mahar, Elke Ruthig
Baycrest Health Sciences
In a recent
Patient, Family and Consumer Education (PFCE) needs assessment,
clients,
families, and patients cited access to health information as a
key area of
need. Upon
reviewing the organization's
website, it was determined that there is an opportunity to
improve access to
patient education resources.
In
partnership with Digital Marketing and collaboration from the
Librarian, PFCE
is developing a portal of online educational resources
(brochures, videos, and
webpages) available globally through the organization's website. This is Phase 1 of a
broader initiative to
improve provision of access to reliable health information. The content for these
pages exists, so at
this stage it was important to test the proposed information
architecture (IA).
How well do our suggested subject headings work to organize our
current health
information resources for potential users?
A card sort exercise was developed using a free online
tool. To embrace a
client and family-centered
approach, 10 anonymized client and family participants used this
virtual
interface to sort 30 random health information resources into 6
pre-determined
subject headings. Results
showed the
majority of resources were consistently sorted into appropriate
subject
headings (60%-100% placement).
We
concluded that the proposed subject headings are effective in
categorizing our
current resources and validate the suggested webpage IA.
Limitations include
small sample size and homogeneity of participants. Further data analysis
will allow creation of
criteria for cross-referencing resources between multiple
subject headings and
ensure resource titles are created to best fit the page's IA.
PP10.
A Spine
of the Times: How Captain Jack Marrow improved our Library's
Public Relations
Plan
Katie Moïse & Patty Fink
Northern Ontario School of Medicine
Introduction: To increase
Library visibility and user
awareness of services and activities, a structured Public
Relations (PR) plan
was created encompassing our social media accounts, newsletter,
digital and physical
displays as well as the incorporation of library events and the
introduction of
our mascot Captain Jack Marrow. Description:
We developed a structured annual PR plan detailing the PR
actions for the
coming year. The plan is broken down by month with items
categorized based on
library PR goals developed during our annual strategic planning.
These goals
include promotion of: services, newsletter, sessions, resources,
events, FAQs
and operational needs. There is also a monthly review and
approval cycle to
allow for flexibility throughout the year. With the
implementation of this
plan, existing PR activities were improved, as well as adding a
new Instagram
stream where mascot Captain Jack was introduced. Outcomes: The structured PR plan increased our
social media
following and engagement with Library users. The plan allowed us
to introduce
more interactive library events such as DIY Holiday Card,
Captain Jack's Annual
Easter Egg Hunt, our Cram Carts filled with exam supplies and
social media
contests. We are able to demonstrate positive impact via
feedback from our
users and two years of statistics showing increased reach. Discussion: The creation of a structured PR plan
and the inclusion
of a Library mascot have allowed us to better communicate our
with our users
and increase engagement.
PP11.
More
Than Literature Reviews, Be Part of a Medical Research Project
Alix Pincivy, Julie Béland, & Isabelle
Boucoiran
CHU Sainte-Justine
Introduction: Librarians are
often consulted for
literature reviews by researchers and clinicians, but, within a
multidisciplinary research project, it is possible to expand our
role and be
part of the team. We have a place to take in multidisciplinary
medical
interventions and research. Description:
The coordinator of a multidisciplinary mental health project
in the
high-risk pregnancy unit at CHU Sainte-Justine approached us for
her literature
revue and to see how we could partake in the project that
consists of numerous
interventions to improve the quality of life of these
hospitalized women. We
offered to animate a book club for the patients in the unit,
which gave us a
perspective for new library services. During the planning and
development of
the project, we also took every opportunity to participate in
other
interventions and to propose our services to the different
members of the team
(bibliographies, training, etc.). New collaboration arose with
other
organizations, like the local public library that granted us
access to reading
material. Outcomes: All
this work
was very beneficial for our hospital library; we gained more
visibility and
recognition in a clinical unit and assisted a vaster range of
professionals. It
was a valuable experience which is only the premise to more. Not
only, have we
increased our services for medical teams but also for
inpatients, and we opened
the road for other projects to extend our inpatients offer. Discussion: Don't
hesitate to seize the
opportunities and find new ways to respond to your patrons'
needs.
PP12.
Health
Sciences Librarians Mentoring MPH Students: A Pilot Project
Jamie Saragossi & Jessica Koos
Stony Brook Health Sciences Library
Introduction: It has been
demonstrated that social
work interns have successfully provided services in public
libraries. To build
on this premise, academic health sciences librarians partnered
with the
Master's Program in Public Health (MPH) students to develop a
pilot program.
MPH students were trained to deliver consumer health information
in public
libraries within high needs communities. Nursing students and
social welfare
students also participated, providing services in their
respective practice
areas. Description:
The health
sciences librarians provided training to MPH students, so they
could
proficiently provide health information to patrons in public
libraries in areas
identified as having health disparities. The MPH student
answered health
related questions, using the resources available through the
health sciences
library, and freely accessible consumer health materials. The
health sciences
librarians provided health literacy instruction to the nursing
and social
welfare students to ensure they could provide accurate and
reliable health
information to patrons. The students were also encouraged to
create and deliver
health-related programming. A data capture form was completed
after each patron
contact to identify specific health concerns within the
community to inform
future programming. This experience fulfilled practicum
requirements for the
MPH student, clinical hours for the nursing students, and
contact hours for the
social welfare students. Outcomes:
The success of this pilot program was evaluated using several
measures,
including the number of patrons served and feedback from hosting
library
directors. There have been 300 patron contacts, and overall the
library
directors are pleased with the success of this program.
PP13.
Lessons
Learned: Migrating to Soutron Library Management System
Minakshi
Sharma
& Bruce Gardham
Toronto
Public
Health
The Toronto
Public Health (TPH) Library planned to transition from a
locally-installed
InMagic Webpublisher Pro/DB TextWorks system which required
in-house IT
support, to a cloud-based library management system (LMS) that
was
fully-supported by the vendor.
The
library required an integrated serials, acquisitions,
cataloguing, circulation,
and online public access catalogs (OPAC) which would provide
increased
functionality for users and library staff. This poster
highlights the LMS
implementation process and lessons learned. TPH Library launched
the Soutron
LMS and customized Library Portal in January 2018. Soutron
Global led the data
review, system orientation, data upload, production site setup,
library staff
training, and portal/LMS implementation. Post-implementation,
library staff
received ongoing training and helpdesk support from Soutron. The incentives of
moving to a new system were
the helpdesk support, system customizations and regular software
upgrades.
Library staff were involved in data cleanup, data validation pre
and post
launch, attending Soutron training sessions, managing user
communications,
conducting pre-launch usability testing, reorganizing internal
workflows,
documenting internal procedures for all modules (serials,
accounts,
acquisitions, circulation, user/admin accounts, financial
account setup for TPH
program areas, etc.) and providing user training. As a result of
this
migration, the TPH library can now offer users a Library Portal
with login
access to "My Account", highlight digital collections, feature
multiple library locations, have flexibility in scheduling
software upgrades
and selectively enable or disable features available for various
user groups. Staff
engagement, flexibility in timelines
and clear communication between stakeholders was essential for
successful
project completion.
PP14.
A
Three-Year Journey: Identifying the Ideal Type and Timing of
Services and
Supports for Rapid Review Research Teams
Minakshi Sharma & Graciela Latan
Toronto Public Health
Toronto Public
Health (TPH) has utilized a wide variety of products and
services from the
National Collaborating Centre for Methods and Tools (NCCMT)
which support
capacity development for evidence-informed decision making
(EIDM) among public
health professionals. Over
a three year
period (2017 - 2019), thirty-five TPH staff, managers, or
directors were
trained in order to develop internal capacity in using the seven
step EIDM
process. This presentation outlines how the TPH library
supported the rapid
reviews undertaken by the EIDM trainees and the lessons learned. Strengths and
weaknesses in library support
for EIDM were identified as part of a formal evaluation in 2017. The library's role
currently includes
engagement with the EIDM steering committee, refinement of
research questions,
literature searching, procurement of TRIP Pro database, EndNote
training,
full-text article retrieval, and review of methods statement or
references upon
request. Library
staff and steering
committee members collaboratively revised an existing research
evidence review
framework to suit TPH needs and shared publishing or
dissemination tips during
an internal knowledge translation event in 2019. During
implementation, the
library and steering committee learned the importance of:
pre-training sessions
that summarize the EIDM training objectives and rapid review
process,
highlighting the limitations of rapid reviews, formulating
focused questions,
understanding implications of inclusion/exclusion criteria,
keeping timelines
flexible due to the iterative nature of conducting research,
increasing
copyright awareness, and addressing appraisal of qualitative
literature.
Based on
feedback from debriefing sessions, the library plans to
implement a formal
contract to document questions, timelines, and deliverables.
PP15.
A
Partnership for Literacy – A Collaboration Between a Hospital
and Public
Library
Janice Thompson, Anna Mann, & Melissa
Paladines
William Osler Health System
Introduction: In a
partnership with a public Library
we have been able to support two of our strategic initiatives -
health literacy
and enhancing community partnerships.
This partnership has allowed us to share our knowledge
and skills in finding
reputable medical information and the public library promotes
the benefits of
reading and the services they offer to support literacy. Description: Our partnership is comprised of four
initiatives.
Promoting our consumer health resource centre which includes
sharing the link
to our consumer health subject guide and presenting to community
groups on
finding health information.
The public
library's 'A Reader is Born' program provides each parent a book
for their
newborn before they are discharged from the hospital. In addition, the
public library has a
'pop-up' display each quarter in the hospital at two of our
sites to promote
their resources and services. Outcomes:
The 'A Reader is Born' program will have distributed over 5000
books in 2019
promoting literacy and the public library services. Our
presentation on finding
health information was a success with community members
interested in learning
how to find credible health information with more presentations
planned. We have
shared the link to our subject guide
with library staff and community members. Discussion: There were challenges
in establishing the
programs in the hospital and lessons learnt will help smooth the
path for
further collaboration. Both libraries have benefitted from the
programs and we
are continuing to explore the ways we can collaborate.