Developing a Provincial Centralized Intake Process for a Knowledge Resource Service Part 2: Article Requests

  • Michelle Turner University of Calgary
  • Marcus Vaska University of Calgary
Keywords: document delivery

Abstract

This program description outlines the development and implementation of a single point of intake for receiving and processing article requests as part of a provincial Knowledge Resource Service.

References

1. Alberta Health Services (AHS). Alberta Health Services Health Plan and Business Plan (2012-2015) [Internet]. 2012 Apr; [cited 2014 Jul 9] Available from: http://www.scribd.com/doc/117278467/Ah-s-2012-to-2015-Health-Plan

2. Cook A, Smith DJ. The Ohio Library and Information Network: Resource sharing at its best. J.Interlibr Loan, Doc. Deliv. & Elec. Res. 2011;21:219-225.

3. Pronevitz G, Horton V. Creating NISO’s library physical delivery recommended practices. Collaborative Librarianship. 2012;4(2):67-75.

4. Canadian Copyright Act [Internet]. 2012 Nov; [cited 2014 Jul 9] Available from: http://laws-lois.justice.gc.ca/eng/acts/C-42/page-27.html#h-33

5. Nievas RO, Cervi VP, Ramon EP, Suarez SS, Marin MC. Creation of the centralized document supply service of the virtual health sciences library of the Balearic Islands. 2010; [cited 2014 Nov 3] Available from: http://eprints.rclis.org/18673/1/poster-Lisbon-sod.pdf

6. Hill TW, Roth KL. Electronic document delivery: A six-year study to benchmark the shift to electronic interlibrary loan in two hospital libraries. J Med Libr Assoc. 2009;97(1): 54-57.

7. Alberta Health Services (AHS). 2013-14 Biennial Survey Final Report: Knowledge Resource Service. Alberta, Canada: Jensen-Ross, C and Hurrell, C.
Published
2015-04-01
How to Cite
Turner, M., & Vaska, M. (2015). Developing a Provincial Centralized Intake Process for a Knowledge Resource Service Part 2: Article Requests. Journal of the Canadian Health Libraries Association / Journal De L’Association Des Bibliothèques De La Santé Du Canada, 36(1), 24-26. https://doi.org/10.5596/c15-007
Section
Program Descriptions