MONDESIR, Guinsly; GORDON, Maggie; LALONDE, Chelsie; LEE, Yoonhee; MALIK, Usman; SUNSTRUM, Sherri. Patterns of Chat Users: Analyzing Repeat Users of a Consortium-Level Virtual Reference Service. Proceedings of the Annual Conference of CAIS / Actes du congrès annuel de l’ACSI, [S. l.], 2025. DOI: 10.29173/cais1963. Disponível em: https://journals.library.ualberta.ca/ojs.cais-acsi.ca/index.php/cais-asci/article/view/1963. Acesso em: 6 nov. 2025.