TANG, David Li; BOUTHILLIER, France; PLUYE, Pierre; GRAD, Roland; REPCHINSKY, Carol. The Development of a User Feedback Management Process: A Participatory Action Research Project. Proceedings of the Annual Conference of CAIS / Actes du congrès annuel de l’ACSI, [S. l.], 2013. DOI: 10.29173/cais620. Disponível em: https://journals.library.ualberta.ca/ojs.cais-acsi.ca/index.php/cais-asci/article/view/620. Acesso em: 8 oct. 2024.