CHERRY, Joan M.; SIGEN, Gary. Content Analysis of Electronic Mail Messages from Users of UTLink, the University of Toronto’s Online Catalogue and Information System. Proceedings of the Annual Conference of CAIS / Actes du congrès annuel de l’ACSI, [S. l.], 2013. DOI: 10.29173/cais720. Disponível em: https://journals.library.ualberta.ca/ojs.cais-acsi.ca/index.php/cais-asci/article/view/720. Acesso em: 27 dec. 2024.