PIGGOTT, Sylvia. Reengineering the Library for the 2nd Era of the Information Age. Proceedings of the Annual Conference of CAIS / Actes du congrès annuel de l’ACSI, [S. l.], 2013. DOI: 10.29173/cais738. Disponível em: https://journals.library.ualberta.ca/ojs.cais-acsi.ca/index.php/cais-asci/article/view/738. Acesso em: 18 dec. 2025.