VANSCOY, A.; HICKS, D.; CAVANAGH, M. Understanding Public Libraries’ Conversations: Promises and Challenges of Microblogging Data. Proceedings of the Annual Conference of CAIS / Actes du congrès annuel de l’ACSI, [S. l.], 2018. DOI: 10.29173/cais994. Disponível em: https://journals.library.ualberta.ca/ojs.cais-acsi.ca/index.php/cais-asci/article/view/994. Acesso em: 21 oct. 2020.