Howard, Helen. “MEASURES THAT DISCRIMINATE AMONG ONLINE SEARCHERS WITH DIFFERENT TRAINING AND EXPERIENCE MESURES DISCRIMINANT LES CHERCHEURS AVEC DIFFIRENTES FORMATIONS ET EXPERIENCES EN TELEREFERENCE”. Proceedings of the Annual Conference of CAIS / Actes du congrès annuel de l’ACSI (July 19, 2022). Accessed October 12, 2025. https://journals.library.ualberta.ca/ojs.cais-acsi.ca/index.php/cais-asci/article/view/1689.