Al, Rodney, John Huck, and Dinesh Rathi. “Knowledge Management for a Non-Profit”. Proceedings of the Annual Conference of CAIS / Actes du congrès annuel de l’ACSI (October 20, 2013). Accessed December 7, 2025. https://journals.library.ualberta.ca/ojs.cais-acsi.ca/index.php/cais-asci/article/view/752.