The “Customer” is Not Always Right: Third-Party Sexual Harassment in Libraries

  • Angela Lieu University of Alberta
  • Danielle Allard University of Alberta
  • Tami Oliphant University of Alberta

Abstract

Third party sexual harassment is often experienced by frontline library workers and is perpetuated by the very patrons they endeavour to support. This paper reports on the results of an environmental scan designed to delineate the interdisciplinary scope of third-party sexual harassment, to describe methods and methodologies used to understand this issue from a variety of disciplinary perspectives, and to inform future research in Library and Information Studies on this understudied, but critically important topic.

Published
2019-07-19
Issue
Section
Articles