Use of Twitter by a Public Library During the Pandemic

Authors

  • Dinesh Rathi SLIS

DOI:

https://doi.org/10.29173/cais1209

Keywords:

Social Media, Twitter, Pandemic, Public Libraries, Canada

Abstract

Social media such as Twitter and Facebook are used by organizations including public libraries to disseminate a variety of information to community members. This research aims to identify key areas in which Twitter was used to share information with users during the initial pandemic phase by a large public library operating in the Western region of Canada. The findings resulting from the analysis of 150 tweets revealed that the library shared information primarily in the following areas: Programs and Services, Library Operations, Health and Hygiene, Resources, and Other.

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Published

2021-05-31

How to Cite

Rathi, D. (2021). Use of Twitter by a Public Library During the Pandemic. Proceedings of the Annual Conference of CAIS / Actes Du congrès Annuel De l’ACSI. https://doi.org/10.29173/cais1209

Issue

Section

Articles