Communicating with Library Patrons and Dementia Patients: Tracing an Ethic of Care Practice in Professional Communication Guidelines

Authors

  • Nicole K. Dalmer
  • D. Grant Campbell

DOI:

https://doi.org/10.29173/cais1008

Abstract

This presentation reports on the initial results ofa SSHRC-funded research project involving thecomplex interactions between information,communication and dementia. We use an ethic ofcare framework to compare prominent guidelinesfor reference librarians with guidelines forworkers in long-term dementia care settings. In so doing, we explore how both sets of guidelines frame the act of communication as a combination of regulated procedure and empathetic discourse.

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Published

2018-08-15

How to Cite

Dalmer, N. K., & Campbell, D. G. (2018). Communicating with Library Patrons and Dementia Patients: Tracing an Ethic of Care Practice in Professional Communication Guidelines. Proceedings of the Annual Conference of CAIS / Actes Du congrès Annuel De l’ACSI. https://doi.org/10.29173/cais1008

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Section

Articles