Group Management and Affective Dialogue in Collaborative Work

Abstract

Research and design of information systems in LIS has endeavoured to investigate human group
tasks and the role of creativity. The current study builds on the premise behind Computer
Supported Collaborative Work (CSCW), which is a design field aimed to facilitate group work
through the application of computer technologies, driven by ever-changing contextual and
environmental constraints. Using field observation, and a systematic quantification of the content
of group conversation, the study formulates a description of the creative work of musicians, and
the use of group management and affective dialogue during collaboration, with the goal of
informing design. Results of the quantitative findings are presented with implications for future
research.

**Awarded Best Practitioner Paper **