Emotional Intelligence (EI) Development for Information Professionals: Towards a Holistic EI Training Program

Authors

  • Zoé de Geofroy
  • Max Evans

DOI:

https://doi.org/10.29173/cais1043

Abstract

This research aims to demonstrate a connection between emotional competencies and successfulinformation and knowledge-related work; and to adopt research findings from management science, psychology, and organizational behaviour to the development of practical emotional intelligence training programs for information professionals. The paper details acomparison of a variety of theoretical and practical EI training approaches. The results show that many programs share characteristics in terms of their: 1) theoretical foundations (i.e., EI framework); 2) duration of training; 3) grounding in self-awareness competencies; 4) combining theory and practice; 5) combining individual and team learning; and 6) valuing frequent assessment and feedback.

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Published

2018-08-15

How to Cite

de Geofroy, Z., & Evans, M. (2018). Emotional Intelligence (EI) Development for Information Professionals: Towards a Holistic EI Training Program. Proceedings of the Annual Conference of CAIS / Actes Du congrès Annuel De l’ACSI. https://doi.org/10.29173/cais1043

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Section

Articles