Organizational Culture as a Catalyst for Effective Knowledge Management in Healthcare Delivery among Nurses
Exploring the Link Between Culture and Knowledge Processes in Nursing Practice
DOI:
https://doi.org/10.29173/cais1909Keywords:
Knowledge management, Knowledge management process, Organizational culture, Nurses, Nursing care, Teaching hospital, Nigeria, HealthcareAbstract
This study investigated the relationship between organizational culture and knowledge management process (acquisition, conversion, application, and protection) among registered nurses at Obafemi Awolowo Teaching Hospitals Complex in Ile-Ife, Nigeria. Employing a quantitative descriptive survey, a proportionate stratified sampling method was utilized to select a sample size of 126 registered nurses from a total of 756. Questionnaires were administered and a total of 111 questionnaires were collected for analysis resulting in a response rate of 89.5%. Pearson correlation analysis revealed significant and positive relationships between organizational culture and the four dimensions of knowledge management process. The findings underscore the crucial role of organizational culture in supporting effective knowledge management within healthcare delivery. This research contributes to understanding knowledge management as a strategic tool for improving health outcomes and advocates for the integration of supportive cultures to optimize nursing care within the context of South-West Nigeria.
La culture organisationnelle comme catalyseur pour une gestion des connaissance effective dans les prestations de services de santé chez les infirmiers.ères : Exploration du lien entre culture et processus de gestion des connaissances dans la pratique infirmière
Résumé
Cette étude analyse les relations entre culture et processus de gestion des connaissances (acquisition, conversion, application et protection) parmi les infirmiers·ères enregistrés du complexe hospitalo-universitaire Obafemi Awolowo à Ile-Ife, au Nigeria. Au moyen d’une enquête descriptive quantitative, une méthode d’échantillonnage stratifiée proportionnelle a été utilisée pour sélectionner un échantillon de 126 infirmiers·ères enregistrés sur un total de 756. Des questionnaires ont été administrés et un total de 111 questionnaires ont été collectés pour analyse, atteignant un taux de réponse de 89.5%. L’analyse de la corrélation de Pearson révèle des relations significatives et positives entre la culture organisationnelle et les quatre dimensions du processus de gestion de la connaissance. Les résultats mettent en évidence le rôle crucial de la culture organisationnelle dans le soutien d’une gestion efficace de la connaissance au sein de la prestation des soins de santé. Cette étude contribue à la compréhension de la gestion de connaissance comme un outil stratégique pour améliorer les résultats sur la santé et prôner pour l’intégration des cultures de soutien pour optimiser les soins infirmiers, dans le contexte du Sud-Ouest du Nigéria.
Mots-clés
gestion de la connaissance; processus de gestion de la connaissance; culture organisationnelle; infirmiers·ères; soin infirmier; hôpital universitaire; Nigéria; services de santé
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