Terminology for Librarian Help on the Home Page

Authors

  • Leni Matthews User Experience Librarian, University of Texas at Arlington

DOI:

https://doi.org/10.18438/eblip29405

Abstract

A usability study was run to validate terminology (labels) for seeking librarians from the UTA Libraries homepage. Seven new labels were proposed by librarians. They hoped these labels would help users in finding them and discovering librarians various skills to meet users' needs.

Students were presented with a paper prototype of the library's homepage that included the seven proposed labels. They were asked to find information using two search goals as it related to seeking assistance from a librarian.

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Author Biography

Leni Matthews, User Experience Librarian, University of Texas at Arlington

Leni Matthews is the User Experience Librarian here UTA. Leni’s interest in UX and assessment stems from her background as a teacher and curiosity about space and environment. Her interests include user-librarian relationships as well as indigenous learning styles and its operation in institutionalized learning.

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Published

2018-06-05

How to Cite

Matthews, L. (2018). Terminology for Librarian Help on the Home Page. Evidence Based Library and Information Practice, 13(2), 83–88. https://doi.org/10.18438/eblip29405

Issue

Vol. 13 No. 2 (2018)

Section

Using Evidence in Practice

License

Copyright (c) 2018 Evidence Based Library and Information Practice

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