Terminology for Librarian Help on the Home Page

  • Leni Matthews User Experience Librarian, University of Texas at Arlington

Abstract

A usability study was run to validate terminology (labels) for seeking librarians from the UTA Libraries homepage. Seven new labels were proposed by librarians. They hoped these labels would help users in finding them and discovering librarians various skills to meet users' needs.

Students were presented with a paper prototype of the library's homepage that included the seven proposed labels. They were asked to find information using two search goals as it related to seeking assistance from a librarian.

Author Biography

Leni Matthews, User Experience Librarian, University of Texas at Arlington

Leni Matthews is the User Experience Librarian here UTA. Leni’s interest in UX and assessment stems from her background as a teacher and curiosity about space and environment. Her interests include user-librarian relationships as well as indigenous learning styles and its operation in institutionalized learning.

Published
2018-06-05
How to Cite
Matthews, L. (2018). Terminology for Librarian Help on the Home Page. Evidence Based Library and Information Practice, 13(2), 83-88. https://doi.org/10.18438/eblip29405
Section
Using Evidence in Practice