Vol. 7 No. 1 (2012)

Published: 2012-03-15

Editorial

Looking Forwards and Looking Back

Alison Brettle

1-3
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Editorial Responsibilities

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4
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Features

EBLIP and Public Libraries

Pam Ryan

5-6
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The Potential of Generic Social Outcomes in Promoting the Positive Impact of the Public Library: Evidence from the National Year of Reading in Yorkshire

Carolynn Rankin

7-21
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Analyzing Public Library Service Interactions to Improve Public Library Customer Service and Technology Systems

Holly Kristin Arnason, Louise Reimer

22-40
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The Use of Volunteers in Local Study Library Projects: A Case Study of the Walter Gardiner Photography Project

Beth Hewitt, Juliet Eve

41-52
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The Impact and Effect of Learning 2.0 Programs in Australian Public Libraries

Michael Stephens, Warren Cheetham

53-64
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Floating Collections at Edmonton Public Library

Adrienne Canty, Louise C. Frolek, Richard P. Thornley, Colleen J. Andriats, Linda K. Bombak, Christalene R. Lay, Michael Dell

65-69
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Research Articles

Navigating User Feedback Channels to Chart an Evidence Based Course for Library Redesign

Thomas Derek Halling, Esther Carrigan

70-81
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Library Instruction and Academic Success: A Mixed-Methods Assessment of a Library Instruction Program

Melissa Bowles-Terry

82-95
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Evidence Summaries

Local Public Libraries Serve Important Functions as Meeting Places, but Demographic Variables Appear Significant, Suggesting a Need for Extensive Further Research

R. Laval Hunsucker

96-101
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Public Library Summer Reading Programs Contribute to Reading Progress and Proficiency

Gayle Bogel

102-104
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Public Library Clients Prefer Formal Classes for Initial Training on Library’s Online Resources and Informal, On-Demand Assistance for Further Training

Diana K. Wakimoto

105-107
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Teenagers’ Public Library Needs are Difficult to Determine

Jason Martin

108-109
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Email Reference Transactions Reveal Unique Patterns about End-User Information Seeking Behaviour and Librarians’ Responses in Academic and Public Libraries Outside the U.S. and Canada

Giovanna Badia

110-112
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Public Libraries in Norway Help Non-Western Immigrant Women to Integrate into Society

Kathryn Oxborrow

114-115
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Americans’ Tolerance of Racist Materials in Public Libraries Remained Steady between 1976-2006

Leslie Bussert

116-119
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Canadian Public Libraries Are Aware of Their Role as Information Literacy Training Providers, but Face Several Challenges

Laura Newton Miller

120-121
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Lack of Training and a Self-Service Environment Leaves Staff and Users Uncertain About Health Information in a Public Library Setting

Kate Kelly

122-124
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Classics and Special Topics

Gertrude Lamb’s Pioneering Concept of the Clinical Medical Librarian

Karla Van Kessel

125-128
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EBL 101

Research Methods: Focus Groups

Virginia Wilson

129-131
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