Vol. 17 No. 1 (2022)

Editor-in-Chief: Ann Medaille; Associate Editor (Evidence Summaries): Stephanie Krueger, Heather MacDonald, Fiona Inglis; Associate Editor (Research Articles): Erin Owens, Nikki Tummon, Lisl Zach; Associate Editor (Classics & Reviews): Jane Schmidt; Associate Editor (Commentaries, Using Evidence in Practice): Ann Medaille; Communications Officer (News): Kim MacKenzie; Production Editor: Rachel Hinrichs; Editorial Intern: Melissa Cober; Editorial Advisors: Alison Brettle, Michelle Dunaway, Lorie Kloda, Denise LaFitte, Heather Pretty, Christina L. Wissinger; Copyeditors: Heather Healy (Lead Copyeditor), Ève Bourbeau-Allard, Kirstin Duffin, Julie Evener, Emily Kingsland, Christine Moffatt, Jane Monson, Jane Morgan-Daniel, Elizabeth Stregger, Maria Tan, Elaina Vitale, Ross Wilson; Editorial Assistant: Samantha Sheplawy

Published: 2022-03-15

Editorial

Thematic “Repackaging” of the Evidence Summaries Section and an Initial Focus on Evidence Based Reference Practices

Stephanie Krueger, Ann Medaille

1-2
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Writing About Research—The Good, the Bad, and the Challenging

Lisl Zach

3-4
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Research Articles

Transforming Academic Libraries into Information Commons: A Proposed Model

Kavita Chaddha, Uma Kanjilal

5-37
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Federal Library Utilization of LibGuides to Disseminate COVID-19 Information

Sarah C. Clarke, Emily E. Shohfi, Sharon Han

38-55
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Researchers’ Perceptions and Experiences with an Open Access Subvention Fund

Jylisa Doney, Jeremy Kenyon

56-77
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Natural Language Processing for Virtual Reference Analysis

Ansh Sharma, Kathryn Barrett, Kirsta Stapelfeldt

78-93
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Supporting the Intersections of Life and Work: Retaining and Motivating Academic Librarians Throughout Their Careers

Lori Birrell, Marcy A. Strong

94-121
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Using Evidence in Practice

Modernization of the Care Library by the Belgian Red Cross: Leveraging Digitalization and Volunteers to Reduce Loneliness with Library Services

Gaelle Huysentruyt, Mathilde Krols, Liesbeth Vercammen, Fritz Schiltz, Philippe Vandekerckhove

122-127
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Evidence Summaries

Structured Interviews Reveal That Reference and Liaison Librarians—as Engaged, Proactive Partners—are Vital to the Academic Enterprise

Joanne M. Muellenbach

128-130
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Uneven Adherence to Professional Guidelines and Potential Ethnic Bias in Service Provision Evidenced in Virtual Reference Service Interactions

Scott Goldstein

131-133
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Though Virtual Reference Services Have Increased, They Face Challenges and Opportunities in the Wake of COVID-19

Hilary Bussell

134-136
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User-Focused Values of Empathy, Empowerment, and Communication Are Unheralded in Previous Conceptualizations of Reference and Information Services

Jordan Patterson

137-139
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A Case Study on How Reference Staffing and Visibility Models Impact Patron Behaviors

Matthew Bridgeman

140-142
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Vol. 17 No. 1 (2022)

Editorial

Thematic “Repackaging” of the Evidence Summaries Section and an Initial Focus on Evidence Based Reference Practices

Writing About Research—The Good, the Bad, and the Challenging

Research Articles

Transforming Academic Libraries into Information Commons: A Proposed Model

Federal Library Utilization of LibGuides to Disseminate COVID-19 Information

Researchers’ Perceptions and Experiences with an Open Access Subvention Fund

Natural Language Processing for Virtual Reference Analysis

Supporting the Intersections of Life and Work: Retaining and Motivating Academic Librarians Throughout Their Careers

Using Evidence in Practice

Modernization of the Care Library by the Belgian Red Cross: Leveraging Digitalization and Volunteers to Reduce Loneliness with Library Services

Evidence Summaries

Structured Interviews Reveal That Reference and Liaison Librarians—as Engaged, Proactive Partners—are Vital to the Academic Enterprise

Uneven Adherence to Professional Guidelines and Potential Ethnic Bias in Service Provision Evidenced in Virtual Reference Service Interactions

Though Virtual Reference Services Have Increased, They Face Challenges and Opportunities in the Wake of COVID-19

User-Focused Values of Empathy, Empowerment, and Communication Are Unheralded in Previous Conceptualizations of Reference and Information Services

A Case Study on How Reference Staffing and Visibility Models Impact Patron Behaviors

News

Call for Applicants for EBLIP Journal: Communications Officer

Call for Applicants for EBLIP Journal: Evidence Summaries Writers

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