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• A Systematic Review of Library Services Provision in Response to COVID-19 Pandemic

  Philips O. Ayeni, Blessed O. Agbaje, Maria Tippler

  67-104

  2021-09-15

• Local Users, Consortial Providers: Seeking Points of Dissatisfaction with a Collaborative Virtual Reference Service

  Kathryn Barrett, Sabina Pagotto

  2-20

  2019-12-12

• A Rapid Review of the Reporting and Characteristics of Instruments Measuring Satisfaction with Reference Service in Academic Libraries

  Heidi Senior, Tori Ward

  128-159

  2019-12-12

• Chat Transcripts in the Context of the COVID-19 Pandemic: Analysis of Chats from the AskAway Consortia

  Barbara Sobol, Aline Goncalves, Mathew Vis-Dunbar, Sajni Lacey, Shannon Moist, Leanna Jantzi, Aditi Gupta, Jessica Mussell, Patricia L. Foster, Kathleen James

  73-92

  2023-06-15

• Library Chat Transcript Evaluation for User Sentiment During the COVID-19 Pandemic

  Kathryn Barrett, Ansh Sharma

  5-22

  2025-06-12

• Abstracts of Papers and Poster Sessions of the 4th International Evidence Based Library and Information Practice Conference: Transforming the Profession

  Editorial Team

  3-54

  2007-06-05

• Learning about Student Research Practices through an Ethnographic Investigation: Insights into Contact with Librarians and Use of Library Space

  Eamon Tewell, Kimberly Mullins, Natalia Tomlin, Valeda Dent

  78-101

  2017-12-30

• Gauging Academic Unit Perceptions of Library Services During a Transition in University Budget Models

  Margaret A Hoogland, Gerald Natal, Robert Wilmott, Clare F. Keating, Daisy Caruso

  23-50

  2024-06-14

• African American Undergraduate Students’ Perceived Welcomeness at a Midsized University Library

  Kirstin Duffin, Ellen Corrigan

  3-25

  2023-09-24