Reorganizing a Technical Services Division Using Collaborative Evidence Based Information Practice at Auraria Library

Authors

  • Denise Pan University of Colorado Denver
  • Zaana Howard CPA Australia

DOI:

https://doi.org/10.18438/B8PW4F

Keywords:

collaborative Evidence Based Information Practice (EBIP), technical services, organisational management

Abstract

Objective - The objective of this article is to demonstrate the efficacy of collaborative Evidence Based Information Practice (EBIP).

Methods - Application of theoretical frameworks of shared leadership, appreciative inquiry, and knowledge creation to propose an organisational effectiveness model.

Results - The Auraria Library case study demonstrates the introduction of a collaborative EBIP culture – reorganizing personnel, reassigning responsibilities, and measuring outcomes – successfully within a technical services division. By doing so, participants are encouraged and empowered to identify problems and create solutions amidst a dynamically changing electronic resources environment.

Conclusions - Auraria Library’s technical services department created a collaborative EBIP environment by flattening workplace hierarchies, distributing problem solving and encouraging reflective dialogue. Embracing the collective knowledge and experiences of Technical Services staff members enables them to be valued and respected leaders and followers.

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Author Biographies

Denise Pan, University of Colorado Denver

Denise Pan, Associate Director of Technical Services for Auraria Library, and Assistant Professor for University of Colorado Denver

Zaana Howard, CPA Australia

Zaana Howard, Project Executive Knowledge Exchange of Knowledge Networks for CPA Australia

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Published

2009-12-14

How to Cite

Pan, D., & Howard, Z. (2009). Reorganizing a Technical Services Division Using Collaborative Evidence Based Information Practice at Auraria Library. Evidence Based Library and Information Practice, 4(4), 88–94. https://doi.org/10.18438/B8PW4F

Issue

Section

Using Evidence in Practice

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