A Mixed Methods Approach to Iterative Service Design of an In-Person Reference Service Point

Authors

Kyla Everall University of Toronto Libraries
Judith Logan University of Toronto Libraries

DOI:

https://doi.org/10.18438/B87Q2X

Keywords:

service design, reference services, mixed-methods

Abstract

No abstract.

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Author Biographies

Kyla Everall, University of Toronto Libraries

User Services Librarian

Judith Logan, University of Toronto Libraries

User Services Librarian

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Published

2017-12-30

How to Cite

Everall, K., & Logan, J. (2017). A Mixed Methods Approach to Iterative Service Design of an In-Person Reference Service Point. Evidence Based Library and Information Practice, 12(4), 178–185. https://doi.org/10.18438/B87Q2X

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Issue

Vol. 12 No. 4 (2017)

Section

Features

License

The Creative Commons-Attribution-Noncommercial-Share Alike License 4.0 International applies to all works published by Evidence Based Library and Information Practice. Authors will retain copyright of the work.

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